Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Liberty, MO, 64068
Posted:
July 17, 2018

Contact this candidate

Resume:

NATHAN C. AVERY

**** ****** **

Liberty, MO *****

816-***-****

OBJECTIVE: A challenging career in operations management utilizing my education,

professional experience and skills.

EDUCATION: MID AMERICA NAZARENE UNIVERSITY, Olathe, KS

Bachelor of Arts, Business Administration – May 1994

RELEVANT

EXPERIENCE: AGCO CORPORATION, Independence, MO

9/09 to Distribution Facility Manager

Present *Responsible for multiple warehouse locations covering 900,000 Sq Ft.

*Administer all personnel, productivity, safety, maintenance, space

management, inventory, and 3.5m operating budget for the facility.

*Improved all SQCD/K.P.I Goals for eight straight years.

*Responsible for the supervision and management of four supervisors,

and 45 Union Employees on two shifts.

*Voted the 5th most improved warehouse by Carlisle Group in 2012.

6/02 to VARIFORM CORPORATION, Kearney, MO

9/09 Distribution Manager

*Responsible for the supervision and management of eight supervisors

and sixty-five hourly team members on four shifts.

*Warehouse has multiple 5S areas and facility is OSHA/VPP certified.

*Responsible for two warehouse locations covering 450,000 Square Feet.

*Improved labor productivity from 850 to 1100 lbs per man hour in

three years.

*Worked with customer service to track and expedite orders and returns

to trouble-shoot problems effectively.

*Implemented RF Smart Bar-Coding and improved Inventory accuracy

from 92.8% to 99.6%.

2/01 to CERTAINTEED CORPORATION, Grinell, IA

5/02 Senior Warehouse Manager

*Responsible for Shipping and Receiving Operations, order picking,

Inventory management, and housekeeping.

*Actively involved in the Dupont STOP Program and CSHEC Committee.

*Responsible for the supervision of thirty-five team members on two shifts.

*Continuously improving efforts on shipment accuracy, warehouse damage,

picking efficiency, and on time shipments.

6/95 to ABBOTT LABORATORIES, ROSS PRODUCTS DIVISION, Sturgis, MI

5/00 Shipping Operations Supervisor

*Saved company over 80K with cost savings ideas.

*Chaired the Employee Suggestion committee – Reduced backlog by 40%

*Responsible for discipline, hiring, firing, and evaluation of personnel.

*Plan and organize budget for shipping operations.

ADDITIONAL Experience with Word, Excel, Power Point, BPCS, and JD Edwards.

INFORMATION: Bar-Coding experience with WMS, RF Smart, and Locate-IT.



Contact this candidate