Manager Customer Service
Resume:
NATHAN C. AVERY
Liberty, MO *****
OBJECTIVE: A challenging career in operations management utilizing my education,
professional experience and skills.
EDUCATION: MID AMERICA NAZARENE UNIVERSITY, Olathe, KS
Bachelor of Arts, Business Administration – May 1994
RELEVANT
EXPERIENCE: AGCO CORPORATION, Independence, MO
9/09 to Distribution Facility Manager
Present *Responsible for multiple warehouse locations covering 900,000 Sq Ft.
*Administer all personnel, productivity, safety, maintenance, space
management, inventory, and 3.5m operating budget for the facility.
*Improved all SQCD/K.P.I Goals for eight straight years.
*Responsible for the supervision and management of four supervisors,
and 45 Union Employees on two shifts.
*Voted the 5th most improved warehouse by Carlisle Group in 2012.
6/02 to VARIFORM CORPORATION, Kearney, MO
9/09 Distribution Manager
*Responsible for the supervision and management of eight supervisors
and sixty-five hourly team members on four shifts.
*Warehouse has multiple 5S areas and facility is OSHA/VPP certified.
*Responsible for two warehouse locations covering 450,000 Square Feet.
*Improved labor productivity from 850 to 1100 lbs per man hour in
three years.
*Worked with customer service to track and expedite orders and returns
to trouble-shoot problems effectively.
*Implemented RF Smart Bar-Coding and improved Inventory accuracy
from 92.8% to 99.6%.
2/01 to CERTAINTEED CORPORATION, Grinell, IA
5/02 Senior Warehouse Manager
*Responsible for Shipping and Receiving Operations, order picking,
Inventory management, and housekeeping.
*Actively involved in the Dupont STOP Program and CSHEC Committee.
*Responsible for the supervision of thirty-five team members on two shifts.
*Continuously improving efforts on shipment accuracy, warehouse damage,
picking efficiency, and on time shipments.
6/95 to ABBOTT LABORATORIES, ROSS PRODUCTS DIVISION, Sturgis, MI
5/00 Shipping Operations Supervisor
*Saved company over 80K with cost savings ideas.
*Chaired the Employee Suggestion committee – Reduced backlog by 40%
*Responsible for discipline, hiring, firing, and evaluation of personnel.
*Plan and organize budget for shipping operations.
ADDITIONAL Experience with Word, Excel, Power Point, BPCS, and JD Edwards.
INFORMATION: Bar-Coding experience with WMS, RF Smart, and Locate-IT.
Contact this candidate