**** ****** **

Lafayette, CO *****

MARIA MOHANKUMAR Ph. 720-***-****

Email: ac6acv@r.postjobfree.com

Business Systems Analyst

To secure a Business Systems Analyst position that can effectively utilize my 8+ years of BA/QA/Product Management experience across diverse industries.

Summary

● 8+ years of experience in BA, QA and Product Management domains.

● Certified Scrum Master Certification (CSM)

● Strong industry knowledge of Finance (Remittance and Compliance) and ERP/HCM.

● Worked on multiple projects at RIA Financial as Business Systems Analyst: new country launch for UK, Reviews to requirements (Delighted, TrustPilot) and Country specific compliance management.

● Worked on multiple projects in City and County of Denver as a BA/QA Analyst: Grants Management

(eCivis), CORE (Cama & Oasis Replacement Endeavor), Enterprise Cashiering System, ArcGIS, MapIT and Accela.

● Broad experience in streamlining various organizational processes through Agile/Scrum methodologies.

● Involved in preparing FIT/GAP Analysis reports for customer requirements.

● In-depth understanding of change management, integration pipelines and project management.

● Adept at UMLs and use-case management and filtering them to Functional requirements and User Stories.

● Extensive technical expertise with Automation: SQL, Databases, Java, TestNG and Selenium WebDriver.

● 5+ years of additional work experience as an entrepreneur.

● Seasoned technology professional with diverse leadership experience and excellent communication skills.

Key Skills

- Business Modeling Tools: MS Power BI, Lotus

Notes, UML, MS Project, MS Visio, Confluence

- Agile Project Management: JIRA, AHA, Rally,

Trello, VSTS, Slack.

- SQL, MS Access, Crystal Reports, Visual

Studio and VS TFS

- Markup Languages: HTML, XML, JSON, UML

- Excellent technical documentation skills using

Evernote, Onenote and Confluence

- Java, C#, TestNG, Selenium WebDriver

- Automation using Java, Selenium WebDriver,

TestNG, Postman, SOAPUI Web Services.

- Analytics using PeopleSoft, Workday and Epicor

ERP

Education

Certified Professional Scrum Master, 2017

Certificate in Automation Testing, Software Test Training Institute, Bangalore, India, 2010 Masters in Architecture, University of Miami, Coral Gables, FL, 2006 Bachelors in Architecture, Visvesvaraya Technological University, Bangalore, India, 2005 Experience

RIA Financial Services, Denver, CO

Business System Analyst

(June 2017 – Present)

RIA Financial Services is a global money transfer and remittance service. We are working towards launching it in new countries like Sweden and Canada. I am working as a Business Systems Analyst on various projects: Sweden country launches, Regulatory Compliance management, Data Protection Regulations, Reviews to Requirements and Fraud Detection management.

Responsibilities:

● Our team handles overall product activities: requirement elicitation from internal and external stakeholders, requirements from Voice of Customer (platform for analyzing reviews and customer feedback using Delighted and TrustPilot), compliance and regulatory requirements etc.

● I am involved in supporting the application for specific countries- troubleshooting customer issues and creating tickets as needed for these issues. Analyzing these issues and tracking them through completion.

● I am involved with analyzing priorities for these projects and their product fit for team roadmap.

● I am involved in gathering requirements (functional and nonfunctional) and converting them into epics/stories for the technical teams.

● Managing different aspects of requirements gathering, change management and UAT.

● Acting as a liaison between Customers and Development team, planning high-level requirements into User Stories for each Sprint Cycle, Model requirements into actionable development units and performing User-Acceptance Testing prior to signing off software releases. Caliber Home Loans, Broomfield, CO

Lead Business System Analyst

(Jan 2017 – June 2017)

Caliber Home Loans is building a new home loan management software to be used by Title Companies, Real Estate Agents, Banks and Brokers. I am working as a Lead Business Systems Analyst on this project. This product follows SOA architecture with various services interacting with each other and customized for specific client needs.

Responsibilities included:

● Worked as a Lead Business Systems Analyst on this project. Caliber Home Loans is building a new version of the home loan management software to be used by Title Companies, Real Estate Agents, Banks and Brokers.

● Managed 3 people in this project. Handle overall BA/QA activities and Customer Engineering for this project.

● Managed home loan documents for the project which involves moving a legacy VB architecture for into a new C#/.NET platform.

● Validating the various documents generated through the new home loan software, comparative analysis of legacy vs new software, scripting test cases for web-API testing and User Acceptance Testing. Using Microsoft TFS for planning and tests management. I am also leading an automation engineer who is writing C# Automation scripts to make the process more efficient. City and County of Denver, Denver, CO August 2015 - Dec 2016 Business Systems Analyst/QA Analyst

Worked as a Software BA/QA analyst on various projects: Enterprise Cashiering System, CORE, ArcGIS, MapIT Denver and Accela focusing on user acceptance testing, project management and process improvements.

● Worked as a BA for the Grants Management project: responsible for data integration & migration with vendor. Created various documents like: design specs, test plans, user acceptance test cases etc.

● Worked as a QA Analyst for the ECS project: responsible for testing various internal applications that use ECS as their payment source. Involved in creating test plans, test cases and automation scripts.

● Worked on setting up SOAP UI scripts for web services testing for MapIT Denver project.

● Worked on creating test scenarios and automation scripts for Enterprise Cashiering System project

● Performed functional and performance testing for Accela, Salesforce and AdobeUI. Responsibilities:

● Managing Data integration & migration projects with external vendors.

● Designing Test frameworks (manual and automation) for ECS Software Integration.

● Integration testing of different CCD agencies with outside vendor applications.

● Create test cases, test scenarios and test scripts for automation testing and regression testing.

● Use SOAP UI test scripts for web services testing.

● Work closely with QA and Development team to implement end-to-end automation test frameworks. Epicor Software Corp, Denver, CO

QA Analyst, Epicor HCM

(June 2011 – Aug 2015)

Worked on Epicor’s HCM (Human Capital Management) module focusing on QA testing of various modules including:

● Requirements gathering from different end-users, technical documentation and coming up with detailed test plans.

● Testing Epicor HCM software deployment in different configurations: onsite, hosting and in-the-cloud

(SAAS)

● Checked the consistency of the data after ETL (Extract, Transform, Load) process and performed backend testing/verification using SQL queries.

● Epicor system’s daily instance installation and compatibility management.

● Develop, analyze, peer-review and execute test plans

● Worked in an Agile environment with daily scrums and biweekly sprint planning

● Developed a migration strategy and performed migration for many manual regression test cases to Selenium WebDriver TestNG test cases in Java

● Programming nightly runs of automation regression tests using Jenkins CI Responsibilities included:

● Requirements gathering from different end-users, technical documentation and coming up with detailed test plans.

● Conducting UATs, troubleshooting user issues and providing technical support for clients.

● Testing Epicor HCM software deployment in different configurations: onsite, hosting and in-the-cloud

(SAAS)

● Checked the consistency of the data after ETL (Extract, Transform, Load) process and performed backend testing/verification using SQL queries.

Winter and Company, Boulder CO (2007 2010)

Architectural Designer and Planner

Worked in Architectural and Suburb Planning firm focusing on architecture design and planning for different cities.

● Worked on several city govt urban planning & architectural projects incl. Des Moines, IA and Juneau, AK.

● Worked on downtown area restoration and historic preservation projects for different cities.

● Generated design guidelines, 3D models, maps, illustrations and graphics.

● Marketing: website redesign, project proposals, handbooks, presentations, drawings and workshops.

● Gained extensive experience in AutoCAD, Adobe Illustrator, Photoshop, InDesign and SketchUp VijuCakeshop, Lafayette, CO (2013 – Present)

Founder, Owner

Work Authorization: United States Permanent Resident. References available upon request.

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