Air Force Customer Service
Resume:
Contact
Address
Ste ***
Memphis TN 38122
Cell
***@****************.***
Core Qualifications
x Operations management
x Client-focused
x Results-oriented
x Superior Customer Service
x Domestic & International
Experience
Debra (Deb) Disney
Professional Summary
Highly operational and visionary leader. Superior ability to develop and maintain relationships with senior decision makers. Executive management experience in a high volume sensitive logistical field. Creative professional and concept development with such companies as Siemens, Lockheed, and SAIC. Strategically planned all organizational movements in a global environment for employees, management and contractors for each project requirement. Extensive project coordination for subcontracting in conjunction with the Department of Homeland Security (DHS), and the US Air Force for tight deadline-driven and government agencies. Experience
Flaming Phoenix MD, New Horizon LED April 2008 to
present
Partner/President
New Horizon LED- Jan 16 - present
Start up business selling LED lighting to electrical contractors and businesses for retro fits and new construction.
Flaming Phoenix is a leading global logistical company providing world -class project management and logistical rigging and transportation. FPMD has experience in securing subcontract accounts with Department of Homeland Security (DHS), Lockheed Martin, Siemens, SAIC, Boeing and USAF. The hallmark of FPMD is demonstrated in our accurate proven track record that promotes high standards and professionalism. All of our projects ensure effective, consistent and measurable long term results with dedication to customer satisfaction. Massage Therapy Worx, Southaven, MS May 2006 to August 2008 Owner
Owner- of full service day spa. Provided on site workshops with various massage and aestheticians in the midsouth area. Purchased all equipment and monitored all therapists schedules and personnel. Successfully operated the first luxury day spa in Desoto county.
BCD Travel-Fed Ex account-Memphis TN Sept 2011 to May 2006 Supervised call center for FedEx account (largest travel account ). Managed 24/7 call center with 65 employees -3 shifts during most stressful time at 9/11 tragedy. Reviewed phone lines, supervised employees, manual implementation, project planning, as well as maintaining motivation within team. Education
Midstate College, Peoria IL –Hospitality/Airline Degree - 1983 Professional Affiliations
Member of U.S Womens Chamber of Commerce - 2011 - present
Memphis Chamber of Commerce - 2011 - present
Volunteer
UMC Food Pantry, and Soup Kitchen Downtown Indy.
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