Post Job Free

Resume

Sign in

Project Analyst

Location:
Scarborough, ON, Canada
Posted:
October 03, 2018

Contact this candidate

Resume:

Sonali Gopalakrishna

****-***, ********* ****** ****, Toronto – M4X1G5

647-***-**** ac69uz@r.postjobfree.com

LinkedIn - https://www.linkedin.com/in/sonali-kumbashi-gopalakrishna-32195a30/

Summary

IT professional with 6 years of experience as business analyst, functional analyst, applications analyst / product analyst. Majorly involved in business analysis activities like gathering business requirements, documenting requirements, functional testing, leading UAT sessions & project management. Considerable exposure in product management activities.

Career Highlights

Business Analyst, Applications Analyst, Senior Functional Analyst

Requirement Gathering: Experience in gathering business requirements using various techniques

Direct client interaction including CXO level requirement stakeholders

Experience in handling functional and non-functional requirements

Requirements Documentation: Experience in documenting requirements

Experience in designing products from Concept to Go Live

Testing: Experience in functional testing, preparing / reviewing test cases

Experience in Agile, Iterative & waterfall methodologies

Experience in Business/Systems Analysis and Requirements Management

Experience in reengineer processes, SDLC methodologies

Experience with financial systems

Experience in providing support to post-production implementation activities

Experience in working with CRM product (Customer Relationship Management)

Experience in presales activities – Providing functional walkthrough of the product, supporting POC development, preparing feature decks for presales activities

Education Details

Master of Business Administration: July 2009 – July 2011 (Full-Time), graduated from Visvesvaraya Technological University, Bangalore, India

Bachelor of Computer Engineering: July 2004 – July 2008 (Full-Time), graduated from Visvesvaraya Technological University, Bangalore, India

employment Details

1.Applications Analyst, “Herbalife International India Pvt Ltd” India July 2017 – Sept 2018

Project 1: Application (Contact Management) was designed and developed to enable the herbalife Contact Center agents to respond better to herbalife distributors/customers worldwide. This application is mainly used by the herbalife call center agents to access distributor’s information, create and manage queries and to produce reports in real-time.

Project 2: Application (Intelligent Channel) was designed and developed to enable the distributors/customers to create and manage Inquiries without depending on the call center agents. This application helps users in tracking their queries directly.

Responsibilities:

oApplication requirements gathering, analysis & documenting BRD / FRD / SRS

oWorked closely with Product Managers, Business Heads, Call Center agents for requirements

oActive participation in feature prioritization & product backlog management

oWorked as product owner / manager

oExperience in designing wireframes / screen mockups

oIdentify potential issues to mitigate problems

oWork with programming team to identify the root cause for issues / troubleshooting issues & suggesting temporary work-around

oGood understanding of Systems Development Life-Cycle

oSupported quality assurance by identifying test scenarios, reviewing test cases and functional testing.

oAttending sprint planning, daily scrum, retrospective meetings

oProvide support for post-production implementation

oCommunicating project status updates to stakeholders

oWriting basic SQL queries

oConducting training sessions to engineering team

oInterviewing & Mentoring junior business analysts

2.Business Analyst, “Mindpool Technologies Pvt. Ltd”, India June 2014 – July 2017

oSame as above as I was working for “Herbalife International India Pvt Ltd” (Client’s place) while I was employed with Mindpool Technologies Pvt Ltd

3.Senior Functional Analyst, “Metricstream lnfotech (lndia) Pvt. Ltd”, India Nov 2012 – June 2014

Responsibilities:

oRequirement gathering, analysis & documentation (SRS & User stories)

oSupport POC demo of the core product

oConduct design and test reviews with the project teams

oEstablish and maintain communication with business functions

oTrain, coach, and mentor project team members on domain / functionality

oUser participants to improve the quality and completeness of requirements specifications

oProvide project requirements to project manager to develop project estimates and schedules.

oProvide assistance with end-user testing, including User Acceptance Testing.

oWork with application cross functional teams to ensure rapid and effective transition to support mode at the end of a project

oProvide project management on small projects and supporting oversight on large projects

oElaborate system functionality & behavior to sales/Business development teams

oSupport BD team in response to RFP's and creation of business collaterals

4.Associate Business Analyst, “Noesys Software Pvt Ltd”, India July 2012 – Nov 2012

Project Details: Our team took up the responsibility of a adding a new module to client’s existing insurance agent’s portal. This module allows insurance field associates / agents to search different providers (companies) & their associated products. The project was following Agile - Scrum methodology.

Responsibilities:

oRequirement gathering, analysis & documentation (SRS & User stories)

oFunctional testing

oChange request management

oProviding walkthrough of the requirements to project team

Skill Summary

Requirements Management:

oRequirements gathering

oRequirements analysis

oIdentify and define business requirements

oRequirements documentation - SRS, FRD & User stories

oChange (CR) Management

oGap, Impact analysis

oRTM management

User Interface (UI) design & Process flow diagrams:

oWireframes

oProcess Flow Diagrams, swim lane diagrams

Requirements Gathering Techniques:

oBrainstorming

oInterview

oQuestionnaire

Testing:

oFunctional Testing

oTest Case documentation & review

oLeading ‘User Acceptance Testing’

Development Methodologies

oAgile (Scrum)

oWaterfall

oIterative

Product Management:

oProduct roadmap analysis

oFeature Prioritization

Tools:

oBA Tools: MS Office – Word, Excel, Power point, Visio

oBugs Tracking Tools: HPQC

oWriting basic SQL queries

oJira, Confluence

Leadership Skills:

oLeading release planning sessions

oMentoring junior Business Analysts

oDomain training to project team



Contact this candidate