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Manager Customer Service

Location:
Thomasville, NC
Posted:
October 03, 2018

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Resume:

Christina Keller

Thomasville, NC *****

https://www.linkedin.com/in/christina-keller-550aa772/

ac69qo@r.postjobfree.com - 336-***-****

Experienced Executive Administrator with a demonstrated history of working in a variety of Administrative Roles.

WORK EXPERIENCE

Headquarters Executive Administrator/Payroll Specialist

Kajima Building and Design Group, Inc. (KBDG) – June 2018 - Present

Provide Executive Assistance to Jeff Stiner – President

Provide Clerical Assistance to Mike Roush – National Director of Safety

a.File Incident Reports, Process Safety Invoices. Track and update Safety.

Provide Clerical Support to Mike Brown and Adam Wilson – Risk Management

File Annual Reports for KBD, KBDG, KAI and KAAEPC

Renew Corporate GC Licenses in all states

Renew Corporate A/E Licenses in all states

Training for all new hires about Goals and Expectations

Enter Invoices for the company in Viewpoint Software

Bi-Weekly Payroll via ADP software

Reason for Leaving – Relocating back to North Carolina

Construction Administrative Assistant

Brasfield & Gorrie, LLC - Atlanta, Georgia - September 2017 – June 2018

Perform general administrative duties to assist with tasks such as but not limited to; filing reports, scanning documents, producing binders, data entry and maintaining basic spreadsheets.

Schedule appointments and maintain overall conference room availability.

Create and maintain project information in project management system; create subcontracts, purchase orders, change orders and their respective attachments as well as generating transmittals per Project Manager’s request for plans and specifications and pay requests through Prolog software.

Correspond on routine inquiries with subcontractors and vendors at the beginning and throughout the duration of a project, fax or email correspondence to the field or other locations as needed.

Coordinate invoice routing and monitor payments to subcontractors and vendors. Enter and maintain client and prospect data in automated system.

Maintain insurance certificates and follow up to insure proper coverage is in place. Notarize, copy and distribute required documents.

Prepare agendas for meetings and make arrangements, such as coordinating catering for luncheons, for committee, and other meetings.

Read and analyze incoming memos, submissions and reports to determine their significance and plan their distribution.

Contact subcontractors and/or vendors to follow up on signed subcontracts, purchase orders and change orders.

Perform general administrative duties such as but not limited to; filing, photocopying, taking and distributing meeting minutes, managing schedules, coordinating travel arrangements, scheduling appointments with internal and external parties, ordering supplies, sorting and distributing correspondence and maintaining database records.

Executive Administrator for Project Contracts/Pre-Construction

Weaver Cooke Construction, LLC - Greensboro, NC - January 2015 – September 2017

Communicate with Subcontractors, Project Managers, and other site employees to coordinate completion of contracts.

Serve as liaison between Subcontractors, Operations personnel, and Financial Services staff regarding contracts, bonds, and insurance to ensure prompt payment to Subcontractors and compliance with company policies.

Prepare and process all subcontracts and purchase orders from initial agreement through full execution with Contract Manager input. Complete new contract packages and coordinate modification and revision reviews to contracts. Execute the setup of contract processing and maintains filing systems.

Execute the setup of new projects and contract controls with Contract Manager input. Flag contracts for changes and coordinate revisions to contracts database as necessary.

Maintain contracts database of approved contract general conditions exceptions. Review and track status of contracts, state registration and licensing as required by state. Prepare HUD applications. Track MWBE Subcontractors and project activity participation.

Reason for leaving – Relocated to Atlanta, GA

Asst. Manager/HR Specialist

The Agency, Inc - Greensboro, NC - October 2014 to January 2015

Assistant Manager to 6 or more employees. Staffing agency recruitment through job fairs and social media. Training and screening for job placements. Gathering information from new and existing customers. Fast paced environment with heavy customer service.

Reason for Leaving – Offered a Position for a career that I had applied for prior to accepting this position.

Accounting/Executive Administrator

Aenova Group - Greensboro, NC - February 2014 to October 2014

Various financial duties in the office to include HR, I-9's, daily financials for A/R and A/P, end of the month financials, insurances and flex payroll.

Daily banking and balancing.

Executive Administrator to the President.

Responsible for editing quotes and pricing for pharmaceutical packaging as well as presenting them to the president/sales staff. Peachtree software.

Reason for Leaving – Private Company was bought out and accounting was moved to Miami, FL.

Accountant III (A/P) (Temporary Position)

Liberty Hardware, Winston - Salem, NC - October 2013 to January 2014

Daily data entry for incoming payables. Weekly reconciliation of pay runs.

Daily banking and settlement procedures.

Distributed weekly employee expense checks through the ADP Systems.

Reviewed and reconciled freight information for weekly payments.

Performed month end accruals and audit information. Monthly custom payments. JDE and daily banking accounting procedures.

Reason for Leaving – Temporary Position for Employee on FMLA

Leasing Agent/Finance

Craven Johnson Pollock Inc. - High Point, NC - January 2008 to February 2013

Assisted Property Manager with day to day rental property operations.

Prepare, qualify and process new leases.

Act as liaison between property owner's and property managers. Daily A/R, A/P, end of the month and year end closing procedures. Prepared monthly owner reports and checks.

Credit processing, Equifax and Dunn and Bradstreet.

Reason for Leaving - No Benefits offered

Assistant Warehouse/Office Manager

Stroheim & Romann - High Point, NC - January 2007 to June 2007

Managed a warehouse staff of 30 employees.

Performed internal and external customer service.

Corporate human resources liaison. Finalized quarterly budgeting, inventory control and contract negotiations. Processed weekly payroll and deductions.

Reason for Leaving - Business Closed

Publications Specialist, Collections

Old Dominion Freight Line - Thomasville, NC - June 2002 to December 2007

Published, negotiated, and distributed tariffs for incoming and supplemental shipments.

Worked as a customer service agent doing account research and inside sales.

Proof read tariffs and relayed information back to customer. Performed credit checks and organized customer credit information. Daily data entry on AS/400 system.

Reason for Leaving – Lay Off

Business, Communications, Computers and Finance

Thomas Nelson Community College – Hampton, VA

Dates Attended - 1995 to 1997



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