Christopher J. Gualtieri
*** *. ***** ******, ******* City, New Jersey 08402
ac69pp@r.postjobfree.com
Cell 609-***-****/ home 609-***-****
OVERVIEW: Over 25 years of diversified experiences in all aspects of the Hospitality industry. Implemented marketing strategies, staff training and operational procedures for start-up and high growth businesses. Excellent communication and managerial skills & abilities.
HOSPITALITY The Flagship Fantasea Resort Aug 2018-Sept 2018
Front Services Manager, Atlantic City, New Jersey
Front Services Manager of The Flagship, a 32-story, 455 rooms hotel and time-share,
Responsibilities entailed all guest satisfaction, scheduling, hiring, training and executing
all policies and procedures, implemented and trained employees on a new Computer
system, SPI, manager to all Front Desk activities, payroll procedures, very high volume
EXPERIENCE: Barrels Fine Italian Foods, Inc., Margate, New Jersey 1993 – Aug 2018
General Manager/Partner
Coordinated expansion of family owned restaurant to include three locations in the Jersey Shore area - Margate, Linwood & Ocean City, (Originated in the 1950’s in
South Philadelphia), Developed menu (maintained & updated Old World family recipes); hired/trained staff; negotiated with food & equipment vendors; implemented advertising strategies (radio/direct mail/print). Implemented and maintained Aloha point of sale system, Achieved significant growth serving up to 5,000 – 10,000 patrons weekly. Responsibilities included all Catering services as well.
Tropicana Casino and Resort, Atlantic City, New Jersey 1988 – 1993
Assistant Manager - Food and Beverage Department
Managed and opened several food outlets including The Brasserie, the Carousel Coffee Shop, AC Station, Pier 7 Seafood Restaurant, Regent Court Steak House)
Resolved customer problems; trained and managed staff; Specialized in opening new restaurant outlets; Voted “Supervisor of the Quarter”.
Sands Hotel & Casino, Atlantic City, New Jersey 1988 – 1989
Concierge at the Plaza Club, (High Rollers Private Club on the 19th floor)
Responsible for provided a wide array of high level services for exclusive guests of the hotel; provided recommendations for area attractions, restaurants & butler services.
Tropicana Casino and Resort, Atlantic City, New Jersey 1988 – 1993
Assistant Manager - The Brasserie Coffee Shop, 24 hour, high volume
EDUCATION: Widener University, Chester, Pennsylvania
Bachelor of Science Degree in Hospitality Management May 1988
INTERESTS: “Joe Massaglia’s Table For Two”, Food & Travel Radio Show, WOND 1400AM
(Local co-host of Food Show on a weekly broadcast) 2016 – Present