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Telecommunications/Data Center Technician

Saint Paul, Minnesota, United States
October 04, 2018

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Cyril D. Miller

**** ****** ** *.

Oakdale, MN **128

Cell: 612-***-****

Objective: I am interested in advancing my experience, knowledge, and skills of 20+ yrs in the telecommunication field. With my strong work ethics, practical problem solving skills and desire to perform, I am confident that I will be an asset to any team.


Centurylink September 2014 – July 2018

Maplewood, MN

Broadband Technician

I work in customer homes and business premises. I install, repair and test telephone line service, DSL, Fiber and Prism TV. I work outside in all temperatures. I climb poles and work with hand tools, power tools and testing equipment.

Duties include: Read orders and repair tickets. Work with copper and fiber cable counts. Install Network Interface Units. Read Leep Packages for fiber installs. Install jacks, wiring, Prism TV, GPON, DSL and Routers. Work with Assigners to make changes to orders that need assistance. I read and understand work prints, cable and fiber counts. I work on DSL Test Orders. I help keep accurate cable inventory for my jobs. I work with applications such as Forte, Fast, Tech Access & Fireworks. Familiar working in DMARCS & MDU’s.


Qwest/Centurylink February 2000 – June 2014

New Brighton, MN

Central Office Equipment Installation Technician

Work in central offices and customer premises installing and testing of electronic switching equipment. Experience with power plant, fiber optic equipment, dslams, and multiplexers.

Duties include: review and survey job sites from engineering specifications, floor plans. Erect, assemble and align iron work to install equipment racks, bays, and cabling frames using hand and power tools. Run, secure and terminate cables. Test, re-adjust and clear trouble on a combination of test equipment using computers, fiber test sets, fiber and copper continuity equipment, and voltage meters. Assist engineers in the resolution of central office and customer premise engineering issues. Experience installing in customer data centers and communication rooms.

Dell-Comm, Inc. September 1997 – February 2000

Mounds View, MN


Provided installation of data, voice and video networking systems consisting of copper, fiber optic and coaxial cabling design. Experience in Krone systems, fiber termination, fiber to work station, and station wiring. Duties included: routing, terminating and testing cables such as voice and data, fiber, and coaxial in communication rooms & premises.

Key Accomplishments and Skills:

Experienced in customer service, written communication skills, strong interpersonal skills and problem solving techniques.

Ability to prioritize and make decisions within established guidelines.

Experience in coordinating jobs with other technicians and work independently with no supervision.

Attended training classes to broaden my knowledge and gain more experience in the industry.

Licensed Power Limited Technician

Certificate of Central Office Equipment Installation, Power, and Quality

Certificate of training for Dantel Alarm Systems

Training and experience in installation of fiber optic connectors, tester and equipment.

Certified in CPR

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