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Customer Service Data Entry

Philadelphia, PA
October 04, 2018

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**** * **** ******

Philadelphia, Pa. 19126



A highly equipped Administrative Assistant with experience in performed a variety of administrative and staff support duties for a specified department, which required a ranged of knowledge and skills of organizational procedures and policies. Directed and assisted visitors, and resolved administrative problems and inquiries; composed, edited and proofread correspondence and reports, and preparing a range of administrative documents. Prioritized, completed multiple tasks simultaneously and followed through to achieve project goals. The position that is being sought is with a role of increased responsibility and authority.

Summary of Qualifications:

Medical Terminology

Fifteen years of extensive experience.

Strong ability to lead and train staff and students.

Excellent ability to gather and analyze statistical data and generate reports.

Knowledge of general accounting principles.

In-depth receptionist skills.

Remarkable ability to communicate effectively, both orally and in writing.

Complete knowledge of supplies, equipment and services ordering and inventory control.

Deep ability to compile information and prepare reports.

Immense ability to schedule appointments and maintain calendars.

Remarkable data entry skills.

Excellent ability to make administrative /procedural decisions and judgments.

Microsoft Office applications are proficient.

Meticulous attention to detail.

Strong interpersonal skills.

Commercial Driver’s License/Class B.


DeVry University 1/ 2013

B.S. Business Technical Management Fort Washington, PA

Concentration: Health Services Administration, 3.9 GPA.

Invited into the Sigma Beta Delta; a scholastic honor society that recognizes academic achievement among students in the fields of business, management, and administration.


My Responsibilities was for coordinated all department functions for teams and employee’s. Received a merit raises for attention to detail, exemplary customer service and team player attitude developed and implement company’s first employee manual outlining all proper business procedures and office polices.


Simply the Best Laptop Repairs 4/ 2000 – 06 /2017

Administration Assistant (Part-time) Philadelphia, PA.

Coordinated all functions of the company including billing, customer service and posting of payments

Managed and maintain schedules.

Greeted numerous visitors including VIP’s, vendors and prospective customer.

Prepared invoices, reports, memos, letters, financial statements and other documents.

Read and analyzed incoming memos.

Filed and retrieved corporate documents.

Retrieved company correspondence and responses.

Southeastern Pennsylvania Transportation Authority 3/2000-7/2009

Bus Chauffeur (Full-time) Philadelphia, PA.

Safely transported the Philadelphia’s public.

The School District of Philadelphia 6/1995-3/2000

Bus Chauffeur (Part-time) Philadelphia, PA.

Safely transported our precious children to and from school.

Provided positive reinforcement and respected.

Encouraged the children to take full advantage of all educational assistance that’s was available, dream big and to became the very best in there endeavors.

Special People in the Northeast 11/ 1995 -7/ 1997

Habilitation Instructor (Part-time) Philadelphia, PA.

Worked with clients to assure that their safety and basic living needs are met.

Recorded individual progress of each client.

Provided supervision and care to all assigned residents per their habilitation plans.

Encouraged resident growth toward independence in self-concept development, self-care, activities of daily living, socialization, recreational activities, and community living skills.

Northern Clinical Laboratories 6/1976 - 10/1995

Senior Clerk Typist/Data Entry Supervisor (Full-time) Philadelphia, PA.

Scheduled patients for in-home phlebotomy testing

Prepared and typing directories on multi-part forms requiring accuracy and use of medical jargon.

Supervised fourteen member staff including laboratory technicians, and clerical support clerks.

Established electronic medical billing, trained third party billing, and data entry into central data base.

Responsible for coordination of training, ordering supplies, posting payments and resubmissions consistent, effective and quality production.

Specimen Accessioned.

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