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Management Customer Service

Location:
Miami, FL
Posted:
October 01, 2018

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Resume:

Meera K. Koodie ac68x3@r.postjobfree.com

Plantation, FL 33317 954-***-****

Education

Nova Southeastern University, Juris Doctor, December 2017 Honors: Cum Laude, 2017

Dean’s List, Fall 2017

Dean’s List, Winter 2017

Dean’s List, Fall 2016

Dean’s List, Fall 2015

Recognition Certificate for Health Law Writing Competition, June 2018 Recognition Certificate for Startup Law Meets Competition, Winter 2017 CALI Excellence for the Future Award, Real Property Closing Workshop, Winter 2017 Experiential Learning & Extracurricular Participation:

• Health Law Writing Competitor, AUWCL National Health Law Writing Competition – 2018

• Bioethics/Healthcare Seminar, Legal Scholarly Writing Initiative – 2017

• Research/Teacher’s Assistant, Professor Joseph Grohman, 2016 – 2017

• Vice President, NSU Fashion Law Association, 2016 – 2017

• Transactional Negotiation Competitor, Startup Law Meets, 2016 – 2017

• Member, Florida Association of Women Lawyers, 2015 – 2017

• Member, Caribbean Law Student Association, 2016 – 2017

• Member, Immigration Law Organization, 2015 – 2017 Strayer University, B.A. in Business Administration with a concentration in Legal Studies, December 2010 Honors: Magna Cum Laude, 2010

Member, National Society of Collegiate Scholars, 2010- present Broward College, Associates of Arts Degree, June 2000 Licenses

Florida Bar Admission, Pending – Awaiting Results from July 2018 Bar Examination Florida Licensed Real Estate Associate with State of Florida Department of Business and Professional Regulation - License No: SL3397114

Professional Experience

2000 – Current – DMK Transmissions, Inc., Fort Lauderdale, FL – Co-Founder/President

• Negotiation and management of county, city, and fleet service contracts.

• Conduct capacity planning, determine work procedures, prepare work and vacation schedules, and expedite workflow for subordinates. Interview and select candidates for required positions. Communicate and delegate assignment changes.

• Participate in all required training, identify violations of company policies and practices to ensure supervisors and support staff comply with regulations.

• Exhibit effective verbal and written communication skills to ensure the flow of information up and down the chain of authority. Maintain a professional demeanor with employees, visitors, guests, and vendors.

• Responsible for ensuring compliance with applicable laws, regulations and company policies across all areas of organization.

Current – Miami Style Realty, Broward & Miami – Dade County, FL - Licensed Real Estate Sales Associate 2

• Build and cultivate client relationships to fulfill their specifications and requirements of commercial and residential properties by seeking acquisition targets and growing leads.

• Intermediate negotiations between buyers and sellers over property prices and settlement details.

• Formulate and present comparable properties to ensure qualified competitive market analysis.

• Prepare documents such as representation contracts, purchase agreements and closing statements.

• Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements complied with before closing.

• Coordinate property closings, oversee execution of documents and disbursement of funds. May 2016 – July 2016, Broward County Board of Commissioners, Environmental Licensing & Building Permitting Legal Department, Plantation, FL – Legal Intern

• Researched different housing and licensing issues.

• Drafted memoranda and pleadings.

• Attended licensing meetings and administrative hearings and appeals.

• Interacted with clients through the qualification process.

• Researched and learned the formal process of proposing ordinances. November 2013- May 2015, Brock & Scott, PLLC, Fort Lauderdale, FL - Senior Litigation Paralegal

• Prepared contested/uncontested pleadings to include complaints, amended complaints, service of process pleadings, litigation pleadings, evidentiary hearing preparation, pretrial stipulations, motions, affidavits, notices, assignments, final judgments, loss mitigation/loan modification documentation procurement and review, et al.)

• Prepared for trial by processing trial orders, client notifications, requesting and preparing necessary documentation, witnesses, exhibits, and mitigation efforts.

• Assisted managing attorney with the implementation of all client requests, file management in conformation and compliance with FRCP, specific county procedure, and in-house office procedure.

• Requested, received, and documented fees, costs, and pre-billing triggers in accordance Government Sponsored Enterprises (GSE) regulations, and client retention agreements.

• Reviewed and supervised junior paralegals through contested/uncontested process, bulk trial process, loss mitigation efforts, mediation process, and transfer file process.

• Liaised between management and paralegals for client updates, office procedure and compliance, file flow management, and client management systems.

April 2011 – November 2013 Millennium Partners, LLC, Aventura, FL – Accounting Manager/Process Manager

• Prepared, reviewed, audited, and analyzed financial reports to include profitability initiatives and forecasting, loss prevention resolutions, collection and accounts receivables, and provided data analysis on billing opportunities, invoice reports, accounts receivables, denied/adjusted invoices, resolutions, and accounts payables to senior management.

• Liaised between management and support staff regarding trends, updates, policies, procedures, additional/new training, and any departmental issues.

• Audited and provided the team with workload goals for accounts receivable and payables. Ensured credit applications on files/invoices, audited individual files for correct billing opportunity triggers, processed refunds, and reviewed and submitted client claims (i.e., FHLMC 104DCs and RPAs, and FNMA IPAs).

• Oversight of fee approvals, escalations, and receipts ensuring adherence to client and business-standard regulations.

• Implemented invoicing controls, charge type triggers, amounts, and conditions in case management system.

• Reconciled escrow and trust accounts in compliance with Attorney’s Title Fund and the Florida Bar regulations.

• Tracked and managed aged receivables, payoffs, reinstatements, and 3rd party funds processes. 3

• Compiled, analyzed and assessed growth at a glance reports, productivity reports, client audit initiatives, file movement trends, and informed and assisted managing attorney with the implementation of all client requests, file management, and workflow compliance with the FRCP to ensure firm productivity and profitability.

• Responsible for implementation, oversight, and adherence to daily processes to include document preparation/execution, timeline management, internal processes and production audits, file flow reports, and external file audits.

• Determined and implemented process improvements and strategies to create efficient workflow standards. Areas of Expertise

• Client Relations & Customer Service • Compliance Management

• Process & Performance Improvement • Strategy & Vision Planning

• Project Management & Tracking • Budget & Forecast Planning

• Team Building & Performance Management • Excellent Oral & Written Communication

• Policy & Procedure Development • Quality Control & Assurance

• Default Management

• Process & Data Analysis

Proficiencies and Skills

• Legal Research through various platforms to include Westlaw & LexisNexis,

• Document and Case Management using ProDoc, Clio & CaseAware.

• Workflow Processing utilizing Microsoft Office 365, Excel, Nitro Pro 9, Adobe Acrobat Pro, Apple IOS, Blacknight/LPS Desktop, Invoice Management & IPA, Quandis ADR, DoubleTime, Lenstar, Real Resolution, Vendorscape, RPAs and 104DC claims, NetroOnline, Juris/JurisSuite, Perfect Practice, & Internet Access.



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