Customer Service Representative

ELSON C. PAULINO

Contact #: 091********

E-mail address: *********@*****.**

Desired Position

I am applying for Italian speaker Customer Service Representative or any vacant position that will utilize my Knowledge and Skills acquired during my studies and experiences.

EDUCATIONAL ATTAINMENT:

Elementary level Cogon Elementary School SY. 1981-1987

Tagbilaran city, Bohol

High School level Divine Word College SY. 1987-1991

Tagbilaran city, Bohol

College level Divine Word College SY. 1991-1995 Tagbilaran city, Bohol

Associate in Computer Science

Post College level Istituto Marchigiano Sem. SY. 1997-2003

Fermo, Marche Italy

Philosophy and Theology

ITALIAN LANGUAGE BACKGROUND: I was in Italy for 15 years (1997-2012).

-As a Student:

Year: From 1997 – 2003: First six months I studied Italian language and then Philosophy and Theology

Address: OAD Convent, Acquaviva picena, S. Benedetto del tronto, Italy

-As a Priest:

Year: From 2003 – 2012

Address: Vicar Parish Priest – Palermo and Catania (Sicily 2003-2005)

Vicar Parish Priest - Marsala (Sicily 2005-2009)

Vicar Parish Priest - Sarnano (Marche 2009-2012)

EMPLOYMENT RECORD:

Company: CONVERGYS PHIL.

Address: IT Park, Lahug, Cebu City

Business line: BPO-Call Center

Job Description: Customer Service Associate

Year: 12/15/2014 – 04/30/2016

TRAININGS ATTENDED:

Basic Computer Training

Product Specific Training

PERSONAL DATA:

Age: 41

Date of Birth: July 28, 1974

Place of Birth: Tagbilaran city, Bohol, Philippines

Height: 5 feet and 3 inch (5’3)

Weight: 65 kilos

Civil Status: Single

Gender: Male

Nationality: Filipino

Religion: Roman Catholic

Languages: English, Italian and Tagalog

Dear Ma’am/Sir,

I have the honor to apply in your company as Customer Service Representative for Italian speaker. I am Elson C. Paulino, single and 41 years of age.

I am a product of Holy Name University (former DWC) of Tagbilaran city, Bohol,where I obtained a degree of Associate in Computer Science. I studied also Philosophy and Theology at Marchigiano Institute Seminary from 1997-2003, and served as a Priest from 2003-2012 in Italy.

I am competent enough to handle any position parallel with my academic proficiency and interest. And I believe that responsible work would be required in your prestigious company.

Trusting that this application may find merit and favorable action. Enclosed herewith is my comprehensive resume.

Thank you very much!

Respectfully yours,

Elson C. Paulino

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