Michael .K. Kpetigo
Skype ID: mwescold
P.O. Box AF 317 Adenta-Accra, Ghana
Residence of Qatar Doha
A highly talented, professional and dedicated Telecom/ Electrical Engineer with over eight years’ experience in Installation, configuration, designing, planning and deployment contracts.
I am a good team player adaptable in a multi-cultural environment and innovative qualified Electrical, Telecom and IT Engineer with much experience in Electrical, Telecom and IT industry.
With a valid driving license in Qatar.
oGood customer relation,
oKnowledge in Microsoft office, excel power point etc.
oCertificate of Project Management (Harvard University)
oCertificate of Health and Safety (Vodafone Ghana)
oCertificate of Customer Service Engineer Vodafone Ghana
oCertificate of underground and overhead cables Vodafone Ghana
oCertificate of fiber splicing from Huawei and Ooredoo Qatar.
oCertificate of underground and overhead fiber cables Huawei and Ooredoo Qatar
oCertificate of B2H and survey and design from Huawei and Ooredoo Qatar
oOoredoo business rules from Huawei and Ooredoo Qatar.
Cofely BesixMannai Facility ManagementWLL Qatar
14 October 2013 to present.
Position: Telecom Engineer
Department: Cofely Besix (a sub-contractor for ooredoo)
Survey and design of GPON (MSAN, PON, MDU, FTTX, FTTH, FTTB etc) and OSP network architectures.
Drawing of Fiber roots,
Using of OTDR and interpretation of OTDR.
AVIAT & Ericsson ML TN nodes installation and configuration.
Configuration of LTE, Wi-Max, ISDN, Juniper, etc.
Repairs and maintenance of broadband and mosaic (STB / IPTV).
Installation of fiber ONT’s (Optical Network Terminals).
Configuration of ONT’s (Migration), configuration of IPTV.
Configuration of Cisco switches and routers etc.
Risk management and health and safety of field workers.
Future Technology Ghana (Futechgh)
Position: Network Engineer (Supervisor)
Terms of Service: November 2012 to November 2013
As an IT Engineer supervises.
Installations, repairs, maintenances and networking of IT infrastructure such as( switches, hubs, routers, computers, servers telecom and management of UNIX systems.
configure network of switches, routers like Linksys, Aztech, Siemens gigaset, speed stream, Cisco etc
Configurations of IP, UDP. DHCP. Etc
Repairs and maintenance of internet services, computer servers, switches, routers broadband problem etc
Attend to customers complain within the companies Service Level Agreement time (SLA)..
Install hardware, systems, and software for networks.
Install, configure, and maintain network services, equipment and devices.
Supports administration of servers and server clusters.
Manages all system back-up and restore protocol.
Plans and supports network and computing infrastructure.
Perform troubleshooting analysis of servers, workstations and associated systems.
Documents network problems and resolution for future reference.
Monitors system performance and implements performance tuning.
Installation and corrective maintenance of CCTV cameras installed,
Point to point routing, point to multi point.
Position: Incident Engineer.
Terms of Service: March 2010 to November 2012
Managing field technicians.
Daily report on performance of field technicians.
Analyzing faulty lines broadband GPON, LEASED and ISDN lines. Surveys for field engineers daily through fault ticketing systems.
Advanced Knowledge in Wi-Fi, LTE & Wi-MAX
Preparing of surveys and maintenance of reported fault to field engineers, to meet required SLA for the next day work in order of priority.
Escalate issues which cannot be resolved on field to area managers and operational managers for mediate remedies.
Daily reports on mounting of poles overhead and underground cable problems for immediate attention.
Responsible for SLA whilst on duty ensuring that faults or potential risks are managed.
Collates with Area Managers, Operational Managers and Regional Heads on the progress of faults, surveys and installations.
Monthly presentation on business status and progress using PowerPoint, excel and other database software’s.
Work hand in hand with engineers on Installation and maintenance of PON, GPON and juniper for enterprises.
Installation and Repairing/resolving of customer’s faulty fix of broadband lines such as, ADSL, DSL, voice and fax lines.
Configuring of modems, routers and access points.
Configuring of dedicated/static IP for hotel, cooperate organization etc.
Tracing of faults (both underground and overhead cables).
Westland Computers Ghana.
Position: IT Technician
Terms of Service: August, 2008 – March 2010
As a Technician my major responsibility includes:
Repairing/Servicing of faulty computers, Laptops etc,
Configuring of routers. Switches, access points etc.
Replacing of computer parts and upgrading of computer systems and software.
Assembling of new computers.
Maintenance of laptops and retrieving of information from damaged hard drives.
Replace and Maintenance on U.P.S.
Networking and installation of network photo copies printers etc.
Installation and configuration of servers.
Ghana Atomic Energy Commission
Position: National Service Personnel
Department: Digital and Nuclear Instrumentation Centre (DENIC)
Terms of Service: October, 2007 - August, 2008
As a National Service Personnel my major responsibilities included:
Design of local area network using advance computer software’s like Microsoft Visio
Installation of radio system and switches.
Installation of digital subscriber lines and cabinets.
Advance knowledge in communication cables and cable joining.
Strong knowledge in the use of oscilloscope, test machine to troubleshoot short circuit and earth fault on fixed lines.
Operation of field communication, radio and antennas.
Repairing of computers. Both soft and hardware section.
Designing of circuits using PLC programming B2 species and others.
Having seminars on our projects designed.
I.P.M.C Ghana Adabraka Branch.
Position: Attachment Personnel
Period of Service: 1st -30th Sept 2005
As attachment personnel my major responsibilities included:
Repairs of computers and assembling of new computers.
Maintenance of laptops and retrieving of information/data from damaged hard drives.
Maintenance on U.P.S.
Networking and installation of network, copies printers etc.
Installation of servers
Traveling, Reading, playing of football. Classic Cars, watching classic movies and love music.
INSTITUTION QUALIFICATION YEARS
Ghana Technology BSc. Telecom Engineering 8/2010–05/2013
Ho Polytechnic HND 11/2004 –09/2007
Koforidua Sec. Tech. SSSCE 2001–2003
ANGELITO SAN MATEO
HEAD OF OPERATIONS AT MANNAI
Regional Director: Ken Aurthur
Company: Vodafone Ghana