Front Desk Agent
Resume:
Sherlonda Scott <**************.**@*****.***> Thu, Sep 20, 2018 at 10:47 PM
To: Sherlonda Scott <****************@*****.***>
Sherlonda Nicole Scott
Houston Texas 77014
Extended Stay American
Team Lead
Jun.2016 to August 2018
Guest Greeting
Guest check in &out
Booking Reservations
Answering multiple phone Ines
Resolving Guest Issues
Cash & Credit Balancing
Bank Depositing
Schedule Assignment
Overseeing Front Desk & Housekeeping
Maintaining a professional attitude at all times
Room assignment
Word Excel
Microsoft Outlook
ADP Vantage
Managing guest incoming & outgoing mail
Quality Inn &Suites
131 Lobdell Highway
Port Allen, Louisiana 70767
Jan.2011 to March 2016
Front Desk Agent
Guest Greeting
Guest check in &out
Answering multiple phone Ines
Booking Reservations
Booking meeting rooms
Room assignment
Key making
Resolving guest issues
Cash & Credit Balancing
Room assignment
Maintaining a professional attitude at all times
Audubon Inn
722 Lobdell Highway
Port Allen, Louisiana 70767
Nov.2007 to Jan.2011
Night Auditor
Guest Greeting
Guest check in & out
Room assignment
System realignment
Answering multiple phone Ines
Booking Reservations
Cash & Credit Balancing
Education
Port Allen High School
Port Allen, Louisiana 70767
General Studies
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