Tim Ortiz

Summary: I’ve spent the last four years working on specific projects and short-term contracts. My role is to invigorate content and expand engagement beyond what’s become typical and stale. By providing a broader perspective, communication challenges become opportunities, then rewarding outcomes. I help sell ideas, initiatives, products, and services both internally and externally. Creative and tenacious results, with the team put first, is what I deliver.

I’m looking for something more long-term now, especially to be an FTE

PROFESSIONAL EXPERIENCE

CSAA (NorCal AAA headquarters)

Employee Communications Manager, Culture and Inclusion

7/2018 current (Short-term contract)

I’m finishing up a short-term contract supporting Finance, Legal and Culture & Inclusion. I’m a multi-media, content creator on a team of writers and have been brought in to freshen up employee engagement.

Collaborate with the C-suite and executives to develop strategies and content in support of their organizations

Plan and create videos, podcasts, infographics, web content, eBooks and articles

Canvasback Missions

Director of Communications

2/2018 current (Part-time)

Canvasback is a non-profit that arranges, via donations and grants, specialty medical services to the Marshall Islands, Palau and Micronesia. In business for 38 years, they have sent teams including Orthopedic, EN&T, Gynecology, Opthalmology, and Dental. They have treated thousands of children, women and men over nearly four decades.

Collaborate with the co-founders, medical teams and others to create stories about the missions and the people they help

Produce content for their website, social media and numerous publications

Lead fundraising via direct mail, email, social media and events

Hiatus to care for my elderly father 5/2017 10/2017 Due to declining health; I took time away from contract work to help settle his affairs. He passed away October 2017.

Project work performed during hiatus: Accenture, Communications Lead

10/2017 1/2018 (Three month project)

Collaborated with the VPs and executives to develop strategies and content in support of headquarter consolidation and move to the Salesforce Tower

Planned and created communications including blogs, emails, tweets, videos and digital content

Novartis – Emeryville, CA

Communications Manager

11/2016 5/2017 (contract)

Created and managed executive communications supporting R&D branch of the third largest Pharma Company in the industry.

Collaborated with the Senior Director, HR and other senior leaders to create internal strategies and plans to build cohesiveness and highlight accomplishments

Acted as thought partner is building internal campaigns, messaging, content and delivery of major business initiatives

Albertsons Companies – Pleasanton, CA

Communications Manager

7/2015 6/2016

Collaborated with senior leaders in IT and the lines of business to support the newly formed partnership between Albertsons and Safeway.

Created communications to launch Gas Rewards and the buyer rewards program in new markets

PG&E – San Francisco, CA

Communications Manager

9/2014 3/2015 (HR and compensation project)

Created and managed communication strategies and content for HR and IT in support of culture-changing initiatives impacting all of PG&E

Worked with VPs, directors, managers, partners and other stakeholders to lead development and implementation of communication and engagement strategies

Kaiser Permanente – Oakland, CA

Communications Manager

7/2012 1/2014

Collaborated with VPs, directors and project teams to build strategies and campaigns supporting KP technology rollouts and change

Conceptualized and delivered creative storytelling and campaign direction including:

Video conferencing app allows patients to visit physicians and specialists from a mobile device

Kaiser Permanente’s online prescription system eliminates paper statements, saving millions per year

Mini-clinics provide medical services in Target stores

Managed intranet and SharePoint collaboration sites for HR, training and development

Symantec – Mountain View, CA

Communications Manager

10/2010 2/2012 (contract)

Managed and created communications for Symantec on behalf of HP Enterprise Services

Produced and managed content for social media, videos, articles, blogs, collateral, web content, events and presentations to support new product offerings like DigiCert, eDiscovery platform and healthcare security platform

Part of the core team that re-designed Norton Utilities site into thriving consumer portal

Wolfman Media Company – Walnut Creek, CA

B2B Marketing Communications Manager

6/2000 10/2010 (contract)

For Oracle: Managed the creation of case studies, executive blogs, email and marketing collateral for use by Oracle sales and business development teams.

For IBM, HP: Managed the creation of case studies for key vertical markets

For WMC (mortgage wholesale lender): 2000-2007

Responsible for developing and driving advertising and marketing communications of a large wholesale mortgage lender.

Marketing partnership with KB Homes led to $12-14M in monthly fundings

Overall group fundings averaged $20-30M per month

EDUCATION:

San Jose State University – B.A. Advertising; San Jose, CA

SKILLS:

Expert in MS Word, Outlook, Access, Project, Publisher, PowerPoint, and Excel.

Professional level in: Adobe Professional/Creative Suite software (Photoshop, Illustrator, InDesign); SharePoint; WordPress, HTML, CRM/Database packages (Act, Access and others), Basecamp, Jira, Microsoft Project, Mailchimp; Social networks: YouTube, Twitter, Facebook, LinkedIn, Yammer, Jostle, Jive, Jam; Video writing, editing, and production (Camtasia, Final Cut Pro, iMovie); productivity: WebEx, Skype for Business

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