THERESA WILLIAMS

* ******* **., **** *, Bloomfield CT 06002 ~ Phone: 860-***-**** ~ Email: ac680x@r.postjobfree.com

PROFESSIONAL SUMMARY:

Seasoned, well rounded, and dedicated Secretary with vast knowledge in Accounts Payable and Receivable including expense reimbursements. Excellent time management skills with the ability to prioritize work and meet all deadlines and metrics. Strong problem solver who readily adapts to change within a fast paced work environment.

SKILLS & ABILITIES:

●Proficient in MS Word, MS Access, MS Excel and Outlook

●Familiar with Lotus 1-2-3 and Database III

●Expert at processing personal tax returns

●Experienced with database and calendar management

●Strong planner, accustomed to preparing travel arrangements for executives

●Supervision of other employees

●Capable of typing 65+ wpm and over 8,000 kph

●Well versed in word processing including but not limited to: memos, letters, and grants, etc

●Excellent verbal and written communication skills

●Knowledge of copying, faxing, scanning, and postage meter procedures/operations

●Adept with catching on to company’s policies, procedures, and databases quickly

●Internet savvy, able to conduct research on any topic as necessary

WORK HISTORY:

12/1996 - 08/2015

State of Connecticut

Department of Public Health

Hartford, CT

Secretary II: Asbestos, Sewage, and Radon Programs

●Answered 12-lined phone system

●Screened calls, transferred and took messages as necessary

●Word processed documents including tables, figures, budgets, and letters

●Made appointments

●Processed notifications and checks from Abestos Contractors

●Processed Licensing Applications for Asbestos, Sewage Contractors and Env. Consultants

●Core Orderer

●Timekeeper

●Completed large mailings

●Responsible for grant reports, travel authorizations and reimbursements

●Made and managed travel reservations

●Ran large copying jobs, filing, and meeting preparation

05/2005 - 11/2007

State of Connecticut

Department of Public Health

Hartford, CT

Administrative Assistant (Temporary Fill-in)

●Typed a full range of correspondences

●Generated billing/invoicing

●File and database maintenance

●Arranged and coordinated meetings

●Supervised 7 clerical staff members

●Trained office support staff

●Processed travel authorizations and expense reimbursement forms

●Prepared travel reservations

●Scheduled and set up meetings

●Timekeeper

●Core orderer

08/1994 - 12/1996

State of Connecticut

Department of Public Health

Hartford, CT

Secretary I: Radon Program

●Answered 8-lined phone system

●Screened calls, transferred and took messages as necessary

●Word processed documents including tables, figures, budgets, and letters

●Completed large mailings, copying, and filing

●Generated monthly radon calls report

●Processed travel authorizations and reimbursements

●Made travel reservations

ADDITIONAL EXPERIENCE:

Internal Revenue Service: Tax Examiner

●Examined various types of tax returns for accuracy and completeness

●Reviewed discrepant taxpayer accounts; calculated penalties and prepared adjustments and/or corrected entries

Internal Revenue Service: Remote Operator

●Inputted and retrieved various types of documents via computer

●Assisted Supervisor by establishing and monitoring the work flows of other staff members by Ensuring deadlines were met and reviewed time-cards

●Filled in for Supervisor during their absence

Travelers Insurance Company: Dental Claims Processor

●Processed dental claims and payments to insured

●Inputted data into CRT and telecommunications systems

EDUCATION:

PACCT Program, CT Valley Hospital

Middletown, CT

American Works of Connecticut

Hartford, CT

Computer Processing Institute

East Hartford, CT

Bulkeley High School

Hartford, CT

References furnished upon request

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