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Engineer Customer Service

Location:
Austin, TX
Posted:
September 29, 2018

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Resume:

CURRICULUM VITAE – ANDRIAN JMURCO

CONTACTS

ac67zc@r.postjobfree.com

956-***-****

***** ******** ****. ***.

**** – Austin, Texas,78759

https://www.linkedin.com/in/a

ndrian-jmurco/

SKILLS

Technical Troubleshooting

Ticketing System (Remedy, SAP)

Hardware Configurations

Software Installs

LAN, WAN Connectivity

Phone & Online Support

Preventive Maintenance

User Training/Support

Customer Service

Network devices configurations

Personal Skills

Customer Orientation

Quick learner.

Hardworking.

Well organized.

Attention to details.

LANGUAGES

Romanian Native

English Intermediate

Russian Fluently

Spanish Beginner

ANDRIAN JMURCO

TELECOMMUNICATION/IT ENGINEER

• NOC Monitoring Engineer, Mitel, Austin Texas, USA (contract) 2018- Current

• AV technician, SmartWorx, Austin Texas, USA 2017 – 2017

• Server, Estância Churrascaria, Austin Texas, USA, 2016 – 2018

• Help Desk Engineer, Dell distributor, Republic of Moldova 2014 – 2015

• Maintenance Engineer, Pearl Hotel, SPI, Texas, USA, 2013 – 2014

• JSC Moldtelecom Chisinau, Republic Of Moldova:

Quality Assurance Specialist (HR department) 2012 – 2013 Trainer, HR Department (Training And Career Development) 2011 – 2012 Technical Support Engineer (Call Centre) 2008 – 2011 Engineer fitter DSL, FTTH, FTTB services 2007 – 2008

• Cisco Academy, Cisco CCNA Discovery:

Certificate of Course Completion 2009

• Technical University of Moldova, Telecommunications: Diploma of Licentiate (higher education), 2007

• Polytechnic College of Chisinau, Moldova:

Bachelor Diploma (undergraduate level), 2003

• Construction College of Chisinau, Moldova:

Bachelor Diploma, 2001

• High school, Mihai Eminescu’’, city Floreşti, Moldova, 1999 EXPERIENCE

EDUCATION



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