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Customer Service Mental Health

Location:
Baltimore, MD
Posted:
September 28, 2018

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Resume:

Julia Warnock

**** ********** ***

Baltimore, Maryland 21211

ac67xx@r.postjobfree.com

443-***-****

Career objective: To obtain a position in the mental health and wellness field using my considerable management, mediation, interpersonal, caretaking and bi-lingual communication skills.

Professional Experience:

Geriatric Personal Care Provider: 2010-Current (Towson, Maryland)

In this privately contracted position, I serve as a live in caretaker for a 97 year old client in order to keep her in her own home in comfort and safety. Services provided include:

Nutrition management: Provide high quality meal preparation with nutrient calculation and adherence to dietary restrictions when applicable.

Medication management: Organize clients multiple medications in advance for substitute caretakers; monitor medication inventory and contact doctors for refill prescriptions; contact pharmacy and pick up prescriptions and vitamins as needed.

Activity management: implemented light exercise routine appropriate to client’s limitations, Make client aware of upcoming activities at local senior centers; schedule and transport to events and appointments.

Household management: Daily residential cleaning, laundry, pet care, food and supplies shopping, as well as reporting any structural concerns, such as leaks or damage, to the clients family.

Personal care: Lift client after falls without assistance, applying edema leg wraps, take and log client’s blood pressure, wound care, weekly reporting to family members regarding client wellbeing and issues of concern.

Retail Sales Associate: 1998-2015 Caldron Crafts (Catonsville Maryland)

Customer service: Assisted customers with special orders, purchasing appropriate tools and supplies, class registration, jewelry design and manufacturing advisement, complaints, returns, and point of sale purchases in store and at trade shows.

Administrative: Developed and coordinated class registration log, end of day bookkeeping, teacher credit pay-out, postal mail sorting and filing.

Merchandising: Received priced and stocked merchandise; arranged displays in store, at trade shows and in display windows. Packed merchandise and loaded cargo van for trade shows. Heavy lifting of 50 + pounds.

Education:

Community College of Baltimore County:

Major focus of study: General Studies.

Maintained Dean’s list status for above average grades.

Global Distinction Club member.

Phi Theta Kappa member.

Honors program participant.

University of Baltimore:

Major focus of study: Counseling Psychology

Minor focus of study: Non-Profit Leadership/ Community Engagement

Currently on Dean’s list for above average grades.

School paper contributor.

Assisted with Career Adaptability research project with Dr. Courtney Gasser

Additional activities:

2015-2017 (Seasonal) Carrie Murray Nature Center – Youth Art Instructor. During the nature center’s summer day camp, I taught three multi-media art classes per week with students ranging in age from 5-15 using traditional, re-purposed, and natural materials.

1999-2010 Gimme Shelter Productions – Stage Director.

Volunteered with this non- profit performance group in a directorial and organizational capacity in order to raise money for other local human interest non-profits.

Julia Warnock

4282 Clydesdale Ave

Baltimore, MD 21211

ac67xx@r.postjobfree.com

References:

Professional:

Carol Moorefield: Elder care supervisor (Client’s daughter)

443-***-**** / 410-***-**** (mobile)

Douglas Goldberg: Caldron Crafts -Team Lead

ac67xx@r.postjobfree.com

Ellen Robertson: Gimme Shelter Productions - Stage Manager

907-***-**** - ac67xx@r.postjobfree.com

Personal:

Hideo Williams: Friend/former co-worker

443-***-**** – ac67xx@r.postjobfree.com

Betty Schultz, RN: Friend/ non-profit co-participant during fundraiser for Healthcare for the Homeless

410-***-**** - ac67xx@r.postjobfree.com

Dr. Courtney Gasser: Professor/Career Adaptability research study originator

ac67xx@r.postjobfree.com



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