Customer Service Sales
Resume:
OBJECTIVE
Hello, my attached resume outlines all that I could offer your organization in Customer Service. In today's economy there's no time to waste on workers who lack the skills and motivation. I got what it takes to prove not only to you but to make a statement that I'm here to be an asset to your organization. Please take a look at my attached resume for detailed description of my past work experience.
EXPERIENCE
12/17 to 8/18
Johnson's Controls
Emergency Dispatch Operator
*Used MMME
* Made outbound calls to different premises throughout Johnson's Controls customers.
*Dispatched police department, fire department, medical department and any emergency department that was needed
* Logged dispositions codes
*Cancelled any emergency department when nessassary with proper authorization
03/2017 to 12/17
Elwood Staffing/ Saint Lukes Medical Center
Materials Management
*used a hand-held scanner to count materials in different departments throughout the hospital
*pick/pack supplies
*delivered supplies to different departments throughout the hospital
*inventory
*answered the phone for different departments to deliver supplies as needed
*stock linen for different departments throughout the hospital
03/15 To 03/17
Centrinex
Lenexa Kansas
*inbound call from Veterans to authorize their form to get scheduled at a non VA provider
*used I docs to enter in Veterans concerns and problems for scheduling an appointment
*outbound calls to non VA providers to schedule appointments for veterans using idocs, and quantum choice to do so
* outbound calls to veterans to confirm appointment
* if over time was necessary I did do so
04/13 TO 2/15 National Repair Protection.. Raytown, MO
Sales
* Outbound calls to car owner extending car warranties
* Provided world class consumer knowledge of repair packages offered
* Up sold third party products and services to further protect consumers and products
* Basic Knowledge of motor vehicles of all years to determine memory bored to retrieve consumer information \
* Was top converter June 2013 also July & December 2013
* Worked 10-12 hours days based on client needs
2/10 TO 03/13 Sam’s Club. Raytown, MO
Consumer Service
* Updated memberships and client information
* Greeted customers as they walked through the door checking membership cards
* Encouraged incomers to sign up with a member ship upselling to gold or preferred status
* Basic Knowledge of people skills and computer skills windows 00/xd/vista
* Worked open availability for client needs
EDUCATION
2006-2009 Van Horn High School Independence, MO
* General high school diploma
INTEREST
* Customer solutions, Sales, Basic Consumer Values
REF; Applied position(s) HR Director,
To the interest of Human Resource,
Let me re-emphasize my strong interest in your company. My solid knowledge base, enthusiasm for learning, and superior work habits, I am certain that I could be a powerful contributor to your team. Thank you for investing your time to review the skills and talents highlighted in this letter also in my resume. I look forward to meeting you
Sincerely,
Brandice T. Pless
2044 Lawn AVE Kansas City MO, 64127
*****************@*****.***
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