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Mental Health Manager

Lee's Summit, Missouri, United States
September 28, 2018

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Sherri E. Peters

*** ** ******* ***

Lee’s Summit, MO 64086

816-***-**** (cell)


To acquire a position with the potential for advancement where I can utilize my knowledge and experience.

Relevant Skills

-Am experienced with interacting with the public

-Accustomed to heavy telephone usage

-Experienced in working as a team member with other employees

-Typing: 60 wpm

Employment History


Mental Health Clerk, February 2016 – June 2016

I started in this part-time position at the Maryville Treatment Center in February 2016 and worked through the middle of June of the same year. I was the only clerical staff for the Mental Health Director, typing all the various reports, answering the phone and responsible for all the filing of various types of corespondence in the clients’ files.

Mosaic Life Care Center

Patient Billing Call Center Rep., March 2015 – June 2015

I was hired for this temporary position through Kelly Services. I would answer calls from hospital patients concerning questions about their statements or the amount of their charges. I also took payments over the phone and answered questions about how much their bill was.

Clinical Reference Laboratory

Data Entry Operator, May 2012 – October 2012

I started in this temporary position in late May of 2012 and worked through October of 2012. I entered statistical information into the computer system along with certain test results.

US Bank Call Center

ID Shield Banker, March 2012 – May 2012

I was employed in this temp to hire position from the first part of March until the end of May of 2012. My main duty was to answer calls from customers all over the United States and Canada to unlock their online bank accounts when necessary. If I couldn’t help the customer, I transferred them to the appropriate department that could.

H&H Color Lab

Large Assembly, September 2011 – December 2011

I started this temporary position in September of 2011 and worked through December of the same year. My main duty was to wrap canvas pieces, but I was also responsible for finishing frames and banners by taping them and placing grommets in their corners.

Lee’s Summit Medical Center

Patient Access Registrar, February 2007 – May 2011

I started in the Emergency Department admitting area on weekends checking patients in, which consisted of obtaining their demographic and insurance information, then informing the triage nurse of their arrival. I then started fulltime in the ED performing the same duties. Soon after, I was moved to the main registration area admitting inpatient and outpatient customers fulltime. I was also responsible for relieving people in the ED and on the switchboard.

Starbuck’s Coffee (located in Target)

Barista, October 2006 – February 2007

I brewed and served coffee, smoothies and the other various drinks sold at Starbuck’s. I also interacted with public and the store’s manager on a regular basis. I also cleaned and maintained the tables and floors in this area.

Lee’s Summit R-VII School District

Part-time Health Clerk, August 2000 – May 2005

I assisted the fulltime health clerk with her daily duties. I assessed the students sent to the health room, called parents if necessary and dispensed daily medication when required.

Northland Community Center

Secretary/Receptionist, March 1993 – May 1999

I was the only clerical staff at the Center, responsible for answering the phone, receiving clients, typing various reports and filing. I was responsible to four to six counselors and the Center’s manager at any one time.

State of Missouri Probation and Parole Office

Data Entry Operator, August 1978 – September 1986

I entered all the data from progress and violation reports that were submitted from the Probation and Parole officers in one of the Kanas City offices. I would occasionally type the recorded reports that had been dictated by the probation officers. I would also be responsible for filing the various reports in the clients’ files.


1977-1978 University of Central Missouri, Warrensburg, MO

1 year Clerical Degree

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