Customer Service Sales

Antonina Leonard

*** ****** ****, *******, ** ***7 C: (201) 779- 5581 ************@*****.***

PROFESSIONAL SUMMARY

Results driven Licensed Esthetician who uses strong sales techniques, customer service skills, and skin care knowledge to meet spa goals and who has a genuine interest in resolving clients’ skin care concerns and objectives.

CAREER OBJECTIVE

To use my training and experience of the most advanced facial and skin care techniques to give each client the highest quality service while providing them with a treatment specific to their needs and wants.

SKILLS & ABILITIES

Facial specialist Chemical peels Waxing hair removal

Microdermabrasion LED NuFace & NuBody

Eyelash extension Makeup application Murad, ClarityRX, & Dermalogica

Excellent team player Professional demeanor Strong sales skills

Strong customer service Self-motivated Strong work ethic

EXPERIENCE

ESTHETICIAN HAND & STONE, HOWELL, NJ MARCH 2018-CURRENT

Discuss procedures and explore treatment options with clients

Provide exceptional facial treatments: Rejuvenating facials, Microdermabrasion, LED, NuFace & Chemical Peels.

Perform other esthetic services, such as, face & body waxing, back facials & NuBody treatments.

Develop individual at home skin treatment regimens for clients.

Effectively selling skin care products to clients while educating them on proper at home usage.

Consistently adhering to company policies, protocols and standards.

Preparing treatment rooms, setting up equipment and following close-out procedures.

Continually growing and advancing skills through education and training.

STUDENT ESTHETICIAN CAPRIS INSTITUTE, BRICK, NJ SEPTEMBER 2017 – FEBRUARY 2018

Obtained client intake forms and ascertained precautions & contraindications for skin care treatments.

Analyzed skin condition and made appropriate service and product recommendations.

Advised clients on proper home-care regimens and recommended retail products.

Performed facial services that included glycolic peels, acne treatments, and anti-aging treatments.

Fostered a friendly, warm and exceptional customer experience.

Performed facial and body waxing using hard and soft wax.

EDUCATION

ESTHETICS CAPRI INSTITUTE, BRICK, NJ B.S. - HEALTH SCIENCE NEW JERSEY CITY UNIVERSITY, JERSEY CITY, NJ

CERTIFICATIONS/LICENSES

NJ ESTHETIC LICENSE EYELASH EXTENSION CERTIFICATE CLARITY RX CERTIFICATE

MURAD CERTIFICATE DERMALOGICA CERTIFICATE LED CERTIFICATE

CHEMICAL PEEL CERTIFICATE MICRODERMABRASION CERTIFICATIONS (DIAMOND AND CRYSTAL)

ACKNOWLEDGEMENTS/AWARDS

TOP SALES FOR THE MONTH OF APRIL 2018 5 STAR YELP REVIEW IN APRIL 2018

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