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Director of Facility Services

Temecula, CA
September 27, 2018

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***** ********** ***** • Temecula, CA 92592 • 760-***-**** •

Professional Summary

Innovative and results-driven leader focused on achieving exceptional results in highly competitive environments that demand continuous improvement. Experienced in driving teams, process and customer service improvements while building partnerships with key business decision-makers. Consistently increasing productivity, reducing operating cost and improving quality by utilizing proven concepts (lean, evidenced based and best practices) to optimize processes. Known for building and motivating cross-functional teams that exceed national average and corporate expectations.

Areas of expertise in:

Process Optimization Project Management

Cost Reduction Budgeting / Forecasting

Customer Relations Supply Chain Management

Productivity Improvements Operational & Strategic Planning


Neighborhood Healthcare 2014 – 2018

Director of Facility Services

Directed facilities operations for a 600+ employee organization with 20 site locations across San Diego and Riverside counties. Developed standard operating procedures and managed facilities, maintenance, (HVAC, electrical, janitorial, landscape, security systems) and associated contractors, architects, and design professionals. Spearheaded site selection, all special building construction and internal move projects, and ongoing facilities contracts. Liaised with government approval agencies (local, state and federal) to facilitate processes for entitlements and permits.

Planned and managed concurrent projects including infrastructure upgrades to the 8 main outpatient centers, 40,000 square feet of building renovations worth $10M, and 10,000 square feet of new construction worth $6M.

Reviewed all construction plans with architects, state and county building inspectors, and executive team. Approved consultants and sub-contractors to assure highest quality of service and direct supervision of their work performance.

Chairman of Safety Committee. Created safety reports, reviewed all accidents, incidents and identified trends as well as implementation of changes to reduce occurrences.

Develop operating and capital budgets. Maintain and review safety and emergency preparedness plans.

El Centro Regional Medical Center 2007 – 2013

Senior Director of Engineering & Facility Services

Executive responsible for all aspects of facilities management, customer service and environmental health at a 165-bed facility with 7 outpatients centers.

Chairman of Environment Health, Customer Service, Safety & Security.

Planned, developed and led all capital projects from inception through completion, delivering projects on time and under budget.

Hired, trained and managed a staff of over a hundred employees, including architectural/ engineering staff, vehicle fleet drivers/ mechanics, maintenance specialists, security staff, environmental services, kitchen and groundskeepers.

Enhanced infrastructure resulting in improved performance and cost reduction.

Developed operational plan for the hospitals customer service initiatives and facilities management (designers, maintenance, safety, security, and environmental health), drawing on best practices from The Joint Commission, OSHPD, AIA, and elsewhere while addressing the specific challenges of the extreme heat of 120 +.

City of Calexico 2004 – 2007

Building Inspector (Unpaid Intern)

Inspected commercial and residential buildings during all stages of construction to ensure compliance with applicable codes, ordinances and regulations.

Examine plans and specifications of new construction, additions, and alterations to determine compliance with the provisions of the applicable building code.

Cal Energy 1999 – 2004

Mechanical/ Process Engineer

Managed the design, construction and commissioning of 2 power plants and 5 mineral extraction plants.

Supervised power production of 2 geothermal power plants.

Successfully refined and implemented new projects

US Army 1995 – 1999

Infantry Sergeant (Honorable Discharge)

Certifications & Associations

Associate Architect – National Council of Architectural Registration Boards – AIA

Certified in Organizational Leadership - Cal State San Marcos

ICS 100-900 - American Homeland

Healthcare Construction – ASHE

Nonviolent Prevention Intervention Trainer – IANCICI

Honorable Discharge - Army

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