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Manager Human Resources

Hacienda Heights, CA
September 26, 2018

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***** *** ****** ******

Hacienda Heights

CA 91745



A hotel HR leader with over 25 years experiences in 4-5 stars hotels international chains, who brought hospitality and creativity in HR activities making a success for both organization and the individuals.


Director of Human Resources, Radisson Blu, Hua Hin, Thailand 2015-2018 Reporting to the General Manager and Corporate HR Director, directed all HR activities from the pre-opening.

• Recruited quality team members as planned.

• Led the team to get certified as a SafeHotel, chaired its Safety Committee.

• Designed and developed a competency model to attract and retain top performers. Director of Human Resources, Anantara Lawana, Koh Samui, Thailand 2013-2014 Reporting to General Manager and Corporate HR Director, directed all HR activities of a 5- stars resort on an island.

• Kept team motivated and reduced more than 20% voluntary turnover in the property.

• Maintained 100% list on succession plan.

• Coordinated activities with corporate office and sister hotels to maximize mutual benefits and greater results by implementation of Best Practices. Director of Human Resources, Accor-Fico, Bangkok, Thailand 2010-2012 Reporting to the Managing Director, directed all HR activities to open 4 new hotels in a row.

• Built strong relationships with senior management, hiring managers and HR Business Partners to enable systematic decision making across the team. PRACHANA UNAKUL


15473 Los Robles Avenue

Hacienda Heights

CA 91745


• Guided the executive team through organizational restructuring which created a more flexible, cost-efficient workforce.

• Established policies, rules & regulations that encourage the associates to feel as family and give their best to the company.

Director of Human Resources, Dusit Thani, Dubai, UAE 2006-2010 Reporting to the General Manager, directed all HR activities to enhance reputation and success of a Thai hotel overseas.

• Hired over 120 service crews from Thailand (25% of entire taskforce) more with direct recruit than using agencies and took care of localization program by doubling number of Emiratis at the same time.

• Trained all employees on Thai Way of Life to present Thainess through excellent services naturally.

• Together with the management, rebranded the group as an International Hotel Group and involved in opening 1st Dusit Residence. Education

Chulalongkorn University,Bangkok BA, International Relations Skills/Awards

MS Office, EAGLE Payroll system, I-Movie, Garageband

100% scored from Accor Corporate HR Audit, Best Staff Accommodation-Dubai Municipality, Reduction of cost of AED 35,000/year on health card, Succession Planning, Hotel License & Application, SafeHotels Certification Reference

Mr. Harpreet Singh Chhatwal

Senior Director, Human Resources

Radisson Hotels-South East Asia and Pacific

T: +65 6511 6786

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