Resume

Sign in

Manager Customer Service

Location:
High Point, North Carolina, United States
Salary:
35000
Posted:
September 26, 2018

Contact this candidate

Resume:

Anita M. Ales-Prince

516-***-****

336-***-****

**** ******* *****

High Point, NC, 27265

ac66qo@r.postjobfree.com

EXPERIENCE

Time Shred Services, Freeport, NY

Accounts Receivables Manager: April, 2014 - June 1, 2018

oInvoice reconciliations, accounts receivables, customer service, accounts payables, billing, legal research, court filings, phones, filing, mail.

oSupervised small staff for the A/R Dept. while also assisting with Customer Service, Invoicing and assisting various departments.

oSuccessfully recovered over $50,000 from one client in four months that had been outstanding for over ten years for Time Moving Inc. and Time Record Storage.

Frisch Financial Group, LLC, Melville, NY

Administrative Assistant/Receptionist: June, 2012 – August, 2013

oAnswering Phones, correspondence, Statement of Investment Objectives, assists with preparation and coordination of tax returns during tax season, ordering supplies, setting appointments, mail, client services, calendar maintenance, and filing.

Fitness Equipment Depot World Wide, Bethpage, NY

Assistant to Director of International Sales: April, 2011 –May 2012

oPerformed Office duties such as answering phones, ordering office supplies, proposals, sales orders, customer follow up, customer service

oAssisted all heads of other departments such as bookkeeping and warehouse staff

oReports, maintenance of calendar, scheduling appointments

Weitz& Williams, CPA’s PLLC, Melville, NY

Office Manager: June 2010 – April, 2011

oPerformed office duties such as answering phones, ordering office supplies, invoicing and general correspondence

oAided in the preparation and coordination of tax returns.

oProvide outsourcing for clients such as filing Sub S Elections, Powers of Attorney for corporations, applying for corporation names and Federal Identification numbers.

oCompany Calendar maintenance and scheduling of appointments.

oClient monthly write-up’s in QuickBooks

oDistribution of Company mail and banking.

All Service Kitchen Equipment, New Hyde Park, NY

Administrative Assistant: March 2009 – November 2009

oDaily responsibilities consisted of management of accounts, customer service, collections, assisting clients with services required, appointments and account maintenance

oGeneral correspondence, mail assisting the Credit manager as well as assisting the Department/Accounting Coordinator

oSuccessfully recovered over $50,000. from a "Major Corporation" in two months which was outstanding for six months when I started with the company.

Intelligent Office, Garden City, NY

Office Manager: October 2007 – August 2008

oPerformed office duties such as answering phones, ordering office supplies, invoicing and general correspondence

oDaily Performance reports on the staff, programming voice mail, phones, assigned phone numbers, and various programming for the set-up of new clients as well as changing already assigned information

oOrganizing staff meeting, memos, client projects, mail incoming and outgoing, general maintenance of the office and assisting clients on all office machines/coding and set up

oCoordinated staff members on projects and daily routine assignments.

Ambrico&Conde CPA’s, PC’s, Deer Park, NY

Office Manager: May 2004 – September 2007

oPerformed office duties such as answering phones, ordering office supplies, invoicing and general correspondence

oAided in the preparation and coordination of tax returns.

oProvide outsourcing for clients such as filing Sub S Elections, Powers of Attorney for corporations, applying for corporation names and Federal Identification numbers.

oCoordinated staff members on projects and daily routine assignments.

Schwartz & Company, LLP – Bellmore, NY

Administrative Assistant/Assistant Office Manager: June 2001 – January 2004

oPerformed office duties such as answering phones, ordering office supplies, invoicing and general correspondence.

oAided in the preparation and coordination of tax returns.

oAssisted the office manager on special projects, invoicing and outsourcing for clients.

PROFESSIONAL PROFILE

Proficient in Microsoft Word, WordPerfect, some Excel, Versyss, FACS, Peachtree, ProSystem/Time Billing, EVO, Hyperterminal, Sampro, QuickBooks, MS Outlook, Junxure, Worldox.

Developed skills in office management and client relations in a professional environment including both legal and accounting firms.

EDUCATION

Adelphi University, Garden City, NY

Bachelors Social Welfare - May 1998

Nassau Community College, Garden City, NY

A.A. in Liberal Arts; minor in Music, Vocal Performance – 1990

REFERENCES

James Dowse, COO, Time Moving Storage/Time Shred Services

718-***-****

Joyce Streithorst, Partner, Frisch Financial Group

516-***-****

Wendy Brennan, Client Service manager, Frisch Financial Group

516-***-****

Dawne Seeger, Fitness Equipment Depot World Wide

516-***-**** x102

Michael C. Williams, CPA – Partner, Weitz & Williams, CPA’s

516-***-****

Mindi Selowsky – Credit Manager, All Service Kitchen Equipment

516-***-**** x 240

Jennifer Ryder – Accounting Manager, All Service Kitchen Equipment

516-***-****

Mario Conde – Partner, Ambrico & Conde, CPA’s

631-***-****

Angela Mattia – Office Manager, Schwartz & Co., LLP

516-***-****

Rocco Cassano – Personal

516-***-****

John Pentecost – Personal

516-***-****



Contact this candidate