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Manager Customer Service

Location:
Cypress, TX, 77433
Posted:
September 26, 2018

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Resume:

***** ******* ***** ****

Cypress, Texas *****

409-***-****

ac66o8@r.postjobfree.com

EAGLAN, JEFFREY J

OBJECTIVE

Self motivated professional with a variety of sales experience, which includes managerial positions. Skilled in implementing marketing strategies and goals while providing leadership amongst my colleagues. Seeking to maximize my leadership and professional expertise while igniting growth and success with the company.

PROFESSIONAL ACHIEVEMENTS

AT&T

Ranked Top 150 Sales Representative

Earned 5 Star Quarter Award

HOME DEPOT

Promoted to Department Manager

Granted Employee of the Month 2x

JOS A BANK CLOTHIERS

Nominated with Aloha Award 2013

Promoted Department Manager

SKILLS

Software master in all Microsoft Office Programs, Auto Cad, Revit, and CRM

Problem Solver- Ability to resolve customer’s needs and objections

Communication with a diverse range of customers and businesses

WORK HISTORY

AT&T, LEVERAGED REP, HOUSTON, TX

12/15-06/18

Exceeded sales quota per month while resolving discrepancies with promotions and

responsible for all billing and payment inquiries.

Promoted outstanding customer services while following script and phone protocol.

HOME DEPOT, HARDWARE DEPARTMENT MANAGER,

11/14-12/15

Created orders and structure for inventory, exceeded sales targets and created marketing strategies and product placement for the department.

Established relationships with clients in order to provide excellent customer service.

Responsible for all the opening and closing operations for the department in addition to organization of supplies and the conditions of the store.

JOS A. BANK, DEPARTMENT MANAGER, CYPRESS TX

02/11-11/14

Managerial duties of opening and closing the store while handling the store’s audits, deposits and the balancing of the cash registers.

Responsible for tailoring, measuring, and registering tuxedo rental for weddings and social events.

Responsible for promoting outstanding customer service

EDUCATION

PRAIRIE VIEW A&M UNIVERSITY, PRAIRIE VIEW, TX, 08/06-07/09

Major: Architecture GPA 2.9

AIA (American Institute of Architects), NAACP, SGA (Student Government Association)

CLIFTON J. OZEN HIGH SCHOOL, BEAUMONT, TX, 08/02-05/06

SFTA (Student Future Teachers of America)

GPA: 3.0

REFERENCES

ALONYA DICKSON

Sales Manager/Coach, AT&T

713-***-****

ADAM WOODARD

Store Manager/Associate

936-***-****

GREGORY HILL

281-***-****



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