• Susah Tunisia
• Phone number: 002**********
• E-mail: firstname.lastname@example.org
• Date of birth : 25-05-1989
• Nationality: Moroccan
Energetic Waitress offering extensive
knowledge of hospitality etiquette, food
preparation, and superior customer service.
Organised, independent professional
offering 5 years experience in the food
service industry. Detail-orientated with
strong time management skills and ability to
learn new tasks quickly.
• Organized and efficient server
• Cash handling expert
• Guest relations professional
• Hospitality expertise
• High energy
• good communication skills and team player
• polite and respectful and friendly attitude
• Ability to work under pressure any time and
Head waitress; 05/2016 to current.
Theater restaurant-Rabat Morocco
- Greeting guests,
- Ensurig the team are carrying out their duties efficietly and effectively
- Dealing with high volume of customers. taking orders and serving food and drinks.
- Explain menu options in detail so that customer could make educated decision on food items
- Handling complains to provide positive solutions for customers
- Collects the customers’ payments and prepares bills
- Accepted calls for delivery and other inquiries
L’Olympe Coffee-Susah Tunisia
- Prepared coffee and other drinks in consistent adherence to company recipes.
- Informed customers about speciality drink and food ingredients as required.
- Operated cash register and credit card machine accurately and efficiently in processing customer payments
- Upheld company customer service standards of all times. Restaurant hostess and waitress; 06/2013 to 03/2014 Una storia della vita-Susah,Tunisia
- welcome guests with smile
- Ensure the Guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold
- Present menu, answer questions and make suggestions regarding food and beverage
- Communicate order details to the Kitchen Staff
Diploma in Hospitality Management,2010
Academic tourism school boujaafar-Susah Tunisia
bachelor diploma in arabic littérature, 2011
Al Manhal High school-Susah Tunisia
English: very good
French: very good
Arabic: very good