Mariana Custódio Bueno Muniz Barretto
Grand Prairie TX, 75050
I am a professional who deals with the general public, meeting their needs. Having 14 years of outstanding customer service experience allows me to assess demands and act in a consistent and honest way with everyone, with solution for each case.
Flight Attendant - Tam Airlines – Brazil - (2010 – 2018)
I provided personalized and graceful service to the guests.
Achieve customer service excellence by maintaining open and effective communication with the passengers.
Flight Attendant - Gol Airlines – Brazil - (2004 -2010)
I worked for 6 years for the company: 1 year and a half as senior crew and other 4 years and a half as Cabin Purser.
I also worked for 2 years in business class flying to the Caribbean and Mercosur.
High School - Escola Estadual Torquato Caleiro (Franca – São Paulo) – Class of 2003
Award for Excellence in Customer Service
CRM - Crew Resource Management