*** ******* ***** **. *****, TX 75002
Mission: Initiate, Shape and Manage associations with appropriate contacts to further the interests of businesses and organizations.
Pie Five Pizza Co. Customer Service, February 2017- Present.
• Magnified customer service with an elevated dining experience for each guest.
• Built strong repeat customer base through referrals, email, text communications.
• Maintained optimum customer service to maintain high quality scores for the business.
• Responsible for customer calls, orders, training and inventory.
EIE Digital Studios, Customer Service Liaison, April 2015- February 2017.
• Customer Service Liaison, signing new clients to projects and
ensuring they were happy with their services once signed.
• Filing, typing, answering multiple phone lines.
• Assisting with photo shoots, Set stylist coordinator.
• Scheduling and event planning for company events.
Wickedly Hot Vapors, Data Specialist, June 2015- January 2016.
• Data entry specialist, input vital information into the FDA
database and maintained all deadlines.
Candi's, Inc. Personal Assistant, October 2012- January 2015.
• Client scheduling and book keeping.
• Vet all calls for client before scheduling any client customer relations.
• Event planning and coordinating.
Walgreens, Guest Service Training Lead (GSTL) February 2011– September 2012.
• Maintaining quality customer experiences. While assisting front
• Customer service experience managing a high-volume store.
• Loss prevention and cash handling (cash room). Training and
motivating sales performance.
• Participated in community volunteer events, i.e. food drives, and
school supply drives.
• Promoted from Cashier to Guest Service Training Lead(GSTL) within
first two months.
Target, Guest Services Representative, August 2009– January 2011.
• Guest services phone operator, multi-line call transfers.
• Guest service product support, locating, pricing, selling the
• Promoting the Red Card business and benefits to each guest.
• Maintaining high level customer service to ensure quality
• Loss prevention, inventory control and maintenance.
Phoenix University (Online) 2006-2008
•Business Management and Marketing