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Customer Service Data Entry

Plano, TX
September 25, 2018

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Jennifer Bessent

*** ******* ***** **. *****, TX 75002


Mission: Initiate, Shape and Manage associations with appropriate contacts to further the interests of businesses and organizations.


Pie Five Pizza Co. Customer Service, February 2017- Present.

• Magnified customer service with an elevated dining experience for each guest.

• Built strong repeat customer base through referrals, email, text communications.

• Maintained optimum customer service to maintain high quality scores for the business.

• Responsible for customer calls, orders, training and inventory.

EIE Digital Studios, Customer Service Liaison, April 2015- February 2017.

• Customer Service Liaison, signing new clients to projects and

ensuring they were happy with their services once signed.

• Filing, typing, answering multiple phone lines.

• Assisting with photo shoots, Set stylist coordinator.

• Scheduling and event planning for company events.

Wickedly Hot Vapors, Data Specialist, June 2015- January 2016.

• Data entry specialist, input vital information into the FDA

database and maintained all deadlines.

Candi's, Inc. Personal Assistant, October 2012- January 2015.

• Client scheduling and book keeping.

• Vet all calls for client before scheduling any client customer relations.

• Event planning and coordinating.

Walgreens, Guest Service Training Lead (GSTL) February 2011– September 2012.

• Maintaining quality customer experiences. While assisting front

end training.

• Customer service experience managing a high-volume store.

• Loss prevention and cash handling (cash room). Training and

motivating sales performance.

• Participated in community volunteer events, i.e. food drives, and

school supply drives.

• Promoted from Cashier to Guest Service Training Lead(GSTL) within

first two months.

Target, Guest Services Representative, August 2009– January 2011.

• Guest services phone operator, multi-line call transfers.

• Guest service product support, locating, pricing, selling the


• Promoting the Red Card business and benefits to each guest.

• Maintaining high level customer service to ensure quality


• Loss prevention, inventory control and maintenance.


Phoenix University (Online) 2006-2008


•Business Management and Marketing






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