Customer Service Office
Resume:
HEATHER CANCRO
**** ****** **** ************, ** 27284 336-***-**** *************@*****.***
SUMMARY OF QUALIFICATIONS
** ***** ** ********** ******* in customer service
Clerical skills
Ability to multi-task in fast paced environment
Manage relationships with fellow employees
Curious, eager to learn and embrace change
Excellent communication skills
Experienced in hiring employees and keeping information confidential
Experience staying calm in stressful situations PROFESSIONAL EXPERIENCE
2004-2018 Guest Service Agent Sleep Inn, Kernersville, NC
Customer Service
Manage reservation quotas
Manage customer relations
Front Desk
Process Sales Calls
Perform daily hotel duties
Education and Training
2002-2004 State University Of New York At Oswego Bachelor of Science, Human Resource Management
Technical Skills
Customer Relationship Management, Office Administration, Human Resource Theory, Microsoft Office Suite
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