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Customer Service Representative

Location:
Richmond, TX
Posted:
September 24, 2018

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Resume:

*** ******* ******* ****

Rosenberg, TX *****

979-***-**** (cell)

Marlinda Cason

Summary

Mature, experienced professional with experience in a range of service- oriented businesses.

Experience 2013-2015 Toys R Us Sugar Land, TX

Customer Service Representative

Started as a seasonal cashier, hired as permanent.

Worked as CSR at Guest Service Booth.

Onboarded and trained new employees.

2011-2016 Johnson Insurance Agency Brenham, TX

Customer Service Representative

Answered calls from customers.

Ran quotes for auto and homeowner's insurance.

Processed payments for policies and make deposits.

Processed services audits for customers.

2003-2009 Austin Ridge Bible Church Austin, TX

Child Care Coordinator

Interviewed and hired child care workers.

Prepared schedules for all events.

Prepared curriculum for the kids to do while in our care.

Supervised child care workers at each event.

2001-2003 The Brown Schools Austin, TX

Accounts Payable Clerk

Received and processed weekly invoice packages from multiple clinics.

Entered invoices into accounting software database.

Handled calls from vendors and clinics regarding invoices.

Prepared checks to go out on weekly check runs.

1999-2000 Advantage Outdoor Houston, TX

Accounts Receivable Clerk

Applied payments to customers’ accounts.

Entered payments into accounting software database.

Processed billing and made collections calls.

1998-1999 Pizza Inn Dallas, TX

Accounts Receivable Clerk

Applied payments to store accounts.

Processed billing.

Collected weekly sales data from each store.

1993-1997 Occusystems, Inc. Dallas, TX

Accounts Payable Clerk

Received and processed weekly invoice packages

Entered invoices into accounting software database.

Handled calls from vendors and clinics regarding invoices.

Prepared checks to go out on weekly check runs.

Education 1992-1995 Richland Junior College Dallas, TX

Core Curriculum

Qualifications

Great customer service.

10 Key by touch.

Insurance knowledge.

Personnel management.

Mature, fast learner.



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