COURNEY CASTAGNE-MCCAVIT
ac65w7@r.postjobfree.com
**** ****** *** ************, ** 46205
SUMMARY
I have more than two years of experience preforming administrative tasks in an office environment. I have proficient computer skills with Microsoft Office including Outlook, Word, Excel, and PowerPoint. Additionally, I have great project management skills and work well on my own or in a group setting.
EDUCATION
Albion College
Completed May 2012: Bachelors of Arts Degree
Sociology and Anthropology Major
Gender Studies Minor
Criminal Justice/ Pre-Law Concentration
EXPERIENCE
Department of Child Services Indianapolis, IN
Family Case Manager – Ongoing / Permanency July 2015 – present
Court coordinator March 2017 - Present
Observation of family home(s)
Placement of children
Preparation of court documents and reports
Maintaining case notes and reports
Engaging families during Child and Family Team Meetings
Implementing services and providers to assist in the well-being and reunification of clients with their families
Overseeing providers to ensure the clients are receiving vital services aimed at reunification
Working with the DCS legal team on their respective court dockets to ensure court hearing coverage for other case managers is present
Peer coaching new hires to ensure a smooth transition and preparedness for their position
SKILLS
Case management through overseeing providers to ensure the clients are offered and receiving vital services aimed at reunification
Face to face contact with children and clients through monthly visits and Child and Family meetings to engage all parties in working towards reunification
Preparation of court documents, case notes, and reports on a time sensitive schedule
Safety planning
Project management
Department of Child Services Indianapolis, IN
Family Case Manager – Assessment January 2015 – July 2015
Assessing reports of child abuse and neglect
Conducting interviews
Observation of family home(s)
Placement of children
Preparation of court documents and reports
Maintaining case notes and reports
Engaging families during Child and Family Team Meetings
Implementing services and providers to assist in the well-being and reunification of clients with their families
Overseeing providers to ensure the clients are receiving vital services aimed at reunification
SKILLS
Engagement with clients and children through face to face contact in initial visits and Child and Family meetings to engage all parties in working towards placement, resolutions, and reunification
Preparation of court documents, case notes, and reports on a time sensitive schedule
Safety planning
Geico Indianapolis, IN
Licensed Customer service Representative October 2013 – January 2014
Processing payments
Informing and advising customers on coverage and liability gaps
Maintaining accurate and updated policies for customers
Filing and processing legal documentation through Indiana’s BMV electronic filing system
Working with auto sale agents to ensure paperwork is completed and sent to the dealership per request
SKILLS
Maintaining excellent customer satisfaction
Complying with strict privacy and verification requirements
Access to Indiana’s BMV electronic filing system
First Advantage Indianapolis, IN
Transportation Specialist March 2012 - October 2013
Client account management
Acquiring BMV/DMV contacts
Advisement of account thresholds and local fines
Requesting, processing and filing vehicle titles, plates, and registrations
Transponder management
Billing and payment processing
SKILLS
Renewal of registrations and plates
Funds management and accounting for expenditures
Transferring, disposing of, and obtaining duplicates of titles for vehicles
Engaging clients and BMV/DMV contacts to acquiring and maintain professional relationships
Accounts management
Professional client interaction and transactions