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Digital Marketing Customer Service

Hillside, Illinois, United States
September 24, 2018

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Yossi Del Valle

**** ******* ***** ****, ********** IL, 60538

Cell: 954-***-**** E-mail:



JM Family Southeast Toyota – Deerfield Beach, FL

Digital Media Manager – Accessories May 2017 to July 2018

Strategize with multiple departments on marketing materials for product launch and release.

Created marketing material for sales team and other departments

Worked with internal database / CRM and assisted with customers profiles to setup their monthly goals

Assisted with SEO / SEM campaigns to help different department needs.

Created weekly email blast to the field and clients of new products and promotion team.

Updated website, photo assets, digital marketing for all HTML platforms.

Worked with business partners on video / photo shoots and created POP items.

Worked with agency on Google Analytics, URL Tracking and Google Adwords for English and Spanish Websites. Targeting the right demographics for our products and services.

JM Family JM Lexus - Margate, FL

Lead - Interactive Media Designer August 2011 to May 2017

Worked with the New Car Sales / Pre Owned Sales department and created monthly email blast to internal database.

Lead associate who managed a team of 4 when working community events outside of location and also internal associate events.

Create digital assets for Social Media Advertising and other related platforms.

Handle and worked with SEO with Google / Bing and provided Google Analytics reports along with Adwords to team members.

Worked with 3rd party vendors, local agency and other vendors to support departments with digital marketing, mailers, digital assets and much more.

Prepared and handle marketing budget and worked with agency in creating Spanish digital assets, video content radio / video script.

Solstice Benefits - Plantation, FL

Customer Service Representative February 2010 to August 2011

Handle inbound / outbound calls from medical and dental customers within covered area.

Took inbound / outbound Spanish calls from elderly escalated clients

Worked with marketing created internal marketing promotions for Sales, HR, Visual Communications department.


University of Phoenix

Bachelors in Information Technology - Interactive Media Design August 2010 to September 2014


Volunteer hours at Florida Panthers Ice Den – Peewee League January 2016 to Present

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