Sign in

Manager Project

Washington, DC
September 24, 2018

Contact this candidate


Kris Divakaruni

Cell: 301-***-****

U.S Citizen with valid (Inactive) secret Clearance DOD and DEA

Management Leadership Quality Assurance Software Testing


Looking for challenging opportunity as a Software Quality Assurance professional. I have extensive experience in establishing and adhering to QA processes required for Software Development in both Agile and Waterfall methodologies.


Over 16 years of Software Quality Assurance and Testing experience with hands-on expertise in software Quality Assurance processes, manual and automated testing, requirements elicitation, business analysis, configuration management, release management, test cycle management, defect management, independent verification and validation services.

Experience in building, training and effectively managing onsite/remote testing teams, setting up QA processes that enable effective testing and communication.

Experience in managing third party vendor resources to conduct testing activities and ensuring they adhered to the established Service Level Agreements.

Manage test deliverables for concurrent and complex software projects in Waterfall, Agile and Hybrid models.

Work successfully in a collaborative way with Development, Testing and end User teams in resolving Defects, Conducting defect root cause analysis, and resolving requirement and design inconsistencies.

Coached project teams and ensured that quality assurance processes are consistently incorporated into the development life cycle. This helped improve development and testing processes to efficiently deliver products and services that meet customer expectations.

Strong aptitude and practical experience in managing and implementing continuous software quality process improvement with small to medium size teams as a test team manager.

Domain knowledge in Healthcare, Financial and Insurance companies and Federal (DEA and DOD) environment.


Agile Scrum master CSM

Business Analyst BA

Quality Management SAQM

Six sigma Master Black belt

ITIL V3 Foundation


Technical Skills

Testing Tools: TFS, JIRA, GITHUB, Bug zilla, UFT, Selenium, API Testing tools, Test Manager, Quality Center 12.5, Test Director 9.0, Quick Test Pro 8.5, WinRunner 7.6, Clear Quest, Clear Case, Documentum

Scrum tools: Rally, Version one

Programming: MS VB 6.0, Active Server Pages (ASP), HTML 4.0, VB script, JAVA, J2EE, C++

Database: DB2, VSAM, CICS, TSYS, MS SQL Server - SQL, PL/SQL, MS Access, Oracle 11.1.6, SQL, Sybase, TOAD, SQL Navigator

Software: Share point, Lotus notes MS Visual Studio, MS Internet Information Server (IIS), MS Office 2000. Crystal Reports 7.0, Java, .net, Ultra edit, Pega 7.2

Operating System: Mainframe, Windows, UNIX/Linux.

Other tools: Microsoft Project, Visio, Promart, MS-Visual Source Safe for Configuration management, Data stage, Informatica, RoboHelp.

Professional Experience

Test manager – Anthem Inc – January 2018- Current

Team Size: 24

Working with 2 Scrum teams and 1 kanban team for agile deliverables and methodology

Team size 24 of 3 teams, all are remote teams.

It is DWH project moving from SQL to Informatica tool, handling Scrum process, coaching, mentoring and implementing Scrum for new teams and Kanban over existing waterfall team to transition into agile.

Implementing HoshinKanri approach, and seven stage approach for iterative deliverables.

Managing work breakdown structure, processes and Backlog prioritization.

QA Manager – BGE - November 2016- January 2018

Team Size: 12

Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.

Work closely with project owner in backlog management and continuous delivery of features.

Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.

Infrastructure set up, establishment for hardware, software, resource establishment.

Direct and lead development team from project initiation through delivery of final product.

Using tools JIRA, QC ALM., cloud platform

QA Manager GDIT / CMS October 2015 – November 2016

Team Size: 6

PEGA systems QA manager in Agile environment. Process coordination to make sure different projects handles by GDIT are following standards laid out by CMS

Provided guidance and coaching to the project team to adhere to the quality assurance standards

Manage Issues and Risks through formal review process

Defined test strategies for projects.

Coordinated the work of test teams and monitoring their performance, adherence to XLC life cycle.

Executed test scenarios as needed, test data generation based on real system modeling and simulating the test data base based on real system

Assessing the application before deployment for 508 compliance IV & V deliverables of test plan, test cases, defect triage and final sign off

Coordinating with IV&V team for process assurance, defect metrics and tracking until closure.

Provided reports to senior managers on progress, metrics and issues.

QA Manager Capital One August 2014- Sep 2015

Team Size: 6

Responsible for the test management of projects throughout a projects life cycle.

Defined test strategies for projects.

Coordinated the work of test teams and monitoring their performance.

Manage third party vendor resources to ensure they conducted the testing activities as needed and adhered to the Service Level Agreements.

QA/Release Manager SAIC/USDA November 2013 September 2014

Team Size: 2 GIS Analysts

Responsible for the test management of projects throughout a projects life cycle.

Defined test strategies for projects.

Coordinated the work of test teams and monitoring their performance.

Testing software as independent testing team and reviews and walk through required for SDLC

Test Manager National Institutes of Health June 2013- September 2013

Team Size: 4 Testers – IV&V testing

Prepare and maintain, track requirements’ traceability matrix

Compose test plan covering the end product before deploying to user group

Preparing, evaluating, assessing TRR Test readiness review

ORR---Operation readiness review

Sr QA Lead Fannie Mae Sep 2012-May 2013

Team Size: 13 Testers

Process verification testing

Responsible for the test management of projects throughout a projects life cycle.

Managed testing work for Loan data delivery – Centralized business rules conversion project.

Participated in requirements collection, data analysis and Agile team planning.

Defined test strategies for projects.

QA Manager

STG Inc / Army Research Laboratory-Adelphi MD November 2011- Sep 2012

Team Size: 6

Developed the Quality Assurance Program for the Software Development Life Cycle and provided industry best practice recommendations to the IT department for improvements. This resulted in the exposure of several development and operational weaknesses and an ultimate reorganization of the department QA process standardization through analysis of existing scenario, problem cause report and mitigation measures.

Worked with individual teams to identify and manage any hurdles to implement the quality assurance processes

Conduct training on quality assurance processes

Define Roles and Responsibilities for various project teams – Requirements gathering, Analysis, Development, Testing, Users etc.,

QA Manager

Qivliq / DEA-Sterling VA May 2011-October 2011

Team Size: 4

Testing software applications developed for government drug enforcement case agents, and different senior level resources; Microsoft technology.

Requirements elicitation, documentation, standardization.

Maintaining traceability matrix.

Test cycle monitoring, developer coordination and collecting feedback from business users.

Handling change requests based on user sessions

Test plan creation, test cases creation

Agile methodology

Creating and/or maintaining training content, as well as delivering training to Corporate Compliance staff responsible for conducting transaction testing and adhering to the established quality assurance processes

QA Manager

Liquid Hub / CIGNA -Philadelphia PA January 2011-May 2011

Team Size : 4

CGI-GCM-Populating the CBOR, policy BOR for the group insurance; Oracle DB, Data stage, MS project

Client liaison

Preparing use case document

Finalizing user work flow diagrams.

User interviews and requirements elicitation through prototyping.

Prototype analysis, derivation techniques

Managed third party vendor resources to conduct testing activities

Helping project manager with schedules and QA planning using Microsoft project.

Preparing acceptance test cases

UAT Lead Tester

Open Systems / Bank of America-Newark DE May 2010-December 2010

Team Size: 4

Technology: MBNAIS credit card mainframe technologies, web technology, Quality center, OMNI, OCEAN web applications.

QA process implementation according to organizational policy.

Test data analysis, creation.

Test script writing, execution.

Test plan live updating based on changing requirements.

Defect management including defect logging, tracking, reporting.

Root cause analysis of defect origin.

Mentoring junior testers.

Senior QA

Strategic systems / JP Morgan Chase, Wilmington DE 2009-May 2010

Team size: 2

Implementing governmental regulations for credit card industry. Uses agile methodology.

Credit card loyalty application testing using CICS screens, running batch processes.

Technology: .net, asp, J2EE, Oracle, EDI (Electronic data interchange)

UDAP regulations testing, Requirements gathering, analysis.

Regular meetings with senior management on changing QA scenario.

Functional specification review and project documentation.

Participating in test planning, review meetings.

Participating in scheduling and resource allocation meetings.

Acceptance testing for individual releases.

QA Lead January 2009-September 2009

Square IT services-Dow Jones NJ

Technology: Microsoft project, VB, .net, ASP, JAVA and Oracle, Quality center.

Team Size: 4


Test Strategy preparation, test plan execution.

Contact point between business group, QA team, Technical team and offshore group.

Onsite-offshore co-ordination between Infosys and Dow Jones team.

Test data set up for test execution.

Test execution and reporting.

QA Lead October 2007-October 2008

Becker staffing services / Keystone Mercy-Philadelphia, PA

Responsible for analyzing the requirements, developing test cases from functional requirements using quality center.

Conducted PL/SQL queries on Oracle data base to test data integrity and confirming that there is no data loss.

Conversion of file formats, data load testing.

ETL testing for data load in different stages

Comparison of file layout s with actual data load.

Used the Microsoft Project for project planning purposes.

Technology: Quality Center, TOAD, Data Stage 8.0

Team Size:2


Responsible for analyzing the requirements, setting up the QA environment. Worked to develop test cases from functional requirements using Quality Center.

Conducted SQL queries on Sybase data base to test data integrity and confirming that there is no data loss. Responsible for test execution and defect reporting.

QA Lead September 2006-September 2007

Keane consulting / Blue Cross Blue Shield-Columbia MD

Technology: J2EE, Python, Mainframe and .net technologies.

Team Size: 4


As Test Lead-Coordinator at CareFirst BCBS for PORTICO system, lead all testing efforts and activities as well as provided mentoring and guidance for requirements efforts. These projects included: standardizing the integration of CareFirst web-based partner applications within the CareFirst Single-Sign On and Security capabilities;

This is team lead role for 4 team members.

Senior QA Analyst January 2006- August 2006

JP Morgan Chase-Wilmington DE

Project Description: This is a TSYS in source project for credit card transactions like purchase, return, fraud etc.

Technology: TSYS conversion, Mainframe


Credit card processing; Responsible for analyzing requirements, Prepared and wrote test plans and test cases using architectural diagrams.

Executed test cases.

Participating in business requirement finalization meetings.

Responsible for defect tracking.

Batch process testing in UNIX environment.

UAT Lead January 2005 - December 2005

TEK systems / Bank of America-Wilmington DE

Project Description: Pricing Strategies (Credit card): The merger project deals with the MBNA and Bank of America credit card features while integrating and adopting a united approach towards handling both the customers according to their terms and conditions. Pricing strategies project defines the criteria for charging, re-pricing the credit card accounts like AMEX, VISA, MASTER cards.

Technology: Main frame, db2 tables, Quality center


Built the QA process from the scratch for the pricing systems group.

Understanding the credit card transactions for MBNA customers and BOA customers.

Writing test scenarios identifying the differences.

Followed a V-Model approach for test cycle design.

Measuring the work progress, monitoring the performance.

Defining the test strategies.

Creating scenarios for testing.

Writing test cases and executing them.

QA Co-coordinator August 2003 - December 2004

Cognizant technologies / Merck, Lansdale PA

Project Description: Project Name: ICP DWH: There are five components of the ICP System: Customer Master, Customer Interaction Repository, Rules of Engagement, Customer Campaigns, and Integration Services.

Technology: Test director 7.6, UNIX, Clear Quest, SQL Plus, Documentum, Informatica tool.


This is test co-coordinator role for 7 members.

Initial study of the system regarding its functionality, identifying areas to be tested for quality assurance.

Wrote and executed test cases to assess the system functionality.

Worked closely with QA manager, business associates and development staff to finalize on testing approaches and methods.

Analyzed the requirements breaking them according to complexity to build test procedures based on that.

Sr. QA Analyst September 2001– July 2003

ITABS Solutions Inc, Edison NJ


Multiple web testing projects, testing and defect reporting using Test director.

Technology: VB, SQL, Test Director.

QA Analyst/Tester February 2000 – July 2001

Cognizant Technology solutions/ Merck-Plymouth Meeting PA

As part of the consulting efforts at Cognizant worked at clients like, IMS Health, Dun & Bradstreet.


Wrote functional test plans/cases for the new features added

Performed Regression, Functional, Load, Performance, Integration, System and User acceptance testing.

Performed test execution. Created test logs

Responsible for maintaining the D&B project group induction booklet that served as orientation guide to the candidates who have newly joined the D&B project group at Cognizant. Induction book is prepared in MS-word format. The D&B project group size was around 250 people.

Technology: Promart, Load runner. Visual Basic 6.0/Oracle Win Runner, Promart – Defect tracking system

Project Description: INQMS (Inquiry Management System) HIPPA Compliance system

INQMS is a web based inquiry management system internal to IMS-Health America.

Software used: Visual Basic 6.0/ASP/SQL 7.0, Crystal reports

Technology: Visual Basic 6.0/Sybase

In house projects

Project Name: SEI-CMM Level 5 Assessment

Worked for Cognizant’s Quality Assurance group (SEPG) during SEI-CMM level-5 assessment.

Programmer/Analyst February 1999 - January 2000

WREC, UK Westminster race equality Council, London, UK

Technology: VB, MS Access


Database developer in MS Access. Developed reports.

Collected business information.

Test strategy preparation and test case development.

Adhoc testing and documentation

Developed system for information extraction using Visual Basic as front end.


MBA – Master of business administration (DBMS)

Bachelor of Science, APAU University, Andhra Pradesh, India

GNIIT-Systems Developer Analyst, National Institute of Information Technology, India


SQL server MSCP

ISO/SEI-CMM Project Quality documentation

Testing Tools Certification on Win runner, load runner, Silk, Test director, QTP

Business communication skills

Contact this candidate