**** ******** *** ***** ************, FL 32218
904-***-**** or firstname.lastname@example.org
Summary of Qualifications
Highly motivated professional with experience in Customer Service, Mental Health training,
Demonstrated ability to implement and maximize the company’s objectives for customer/clients satisfaction
Results oriented with skills in the areas of leadership, team building, planning, project management and exceeding deadlines
Strong organizational, planning and communication skills
Knowledgeable of Microsoft Office and Internet
Areas of Strength
●Excellent interpersonal skills ●Self Starter/Motivate ●Clear and Concise Communication
●Caring, Compassionate and Patience ●Team Player ● Excellent Customer Service skills
•Manage 6 clients (Children age 6 – 17)
•Coach and develop their social skills
•Monitor all activities of the clients which include school, outside activities, homework, daily visits from family and volunteer and sports
•Perform performance weekly reviews on clients
Mental Health Tech
Directed activities of organization to plan procedures, establish responsibilities and coordinate functions among departments for the clients
Perform quality checks on work processed by other associates.
Interpreted company policies to workers Monitor unit cost, Monitor internal and external errors.
Trained new employees
Communicate through all channels with the management and medical staff
Interact and effectively communicate with clients to ensure rules are followed and all persons are safe
Arrest people for suspected crimes, including burglary, theft, drugs, larceny, homicide, and sexual crimes.
Solve emergency and routine incidents.
Conduct preliminary and follow-up investigations.
Gather and bag evidence at crime scenes.
Patrol buildings and ensure they are secure.
Apprehend suspects who flee.
Search vehicles for drugs or paraphernalia.
Perform sobriety tests on those suspect of driving under the influence.
Pull over speeding vehicles and issue citations.
Interview victims and complainants.
Prepare reports of arrests and file paperwork.
Serve warrants and subpoenas.
Search houses and other properties for evidence.
Assist local fire departments and emergency medical technicians.
Perform search and rescue operations.
Search for missing persons.
Contact and cooperate with other law enforcement agencies in matters relating to the investigation of crimes and the apprehension of offenders.
Conduct public information sessions on law enforcement matters.
Provide security in county courts.
Issue citations and warnings.
Patrol assigned area and watch for suspicious activity.
1992 to 1994 County Deputy Sherriff Deputy Sherriff
2003 to Present, Daniel Kids, Jacksonville, FL Resident Counselor
2009 to Present, River Point Behavior Health Hospital, Jacksonville, FL Mental Health Tech
2013 to Keeton Correction Inc., Jacksonville, FL Monitor
2016 to Present Jacksonville Job Corps Residential Advisor
FSCJ College 2016 to present, Major Logistics
Microsoft Office, CPI training, CPR training, First Aid, Trained to issue meds, Trained in Crisis Intervention