Customer Service Sales Representative
Resume:
Kara N. Phillips
***********@***.***
Grand Bay, AL 36541
Mobile: 228-***-****
SUMMARY OF EXPERIENCE:
I have worked as a customer service specialist and sales associate. In all positions I have provided prompt, efficient and courteous service. I have worked with many different personalities and have learned to adapt to every situation with a positive attitude. I have a working knowledge of MS Word, Excel and PowerPoint and have worked with various databases at my different employers. I possess strong communication skills and an attention to detail.
WORK EXPERIENCE:
Alorica Call Center
Tillmans Corner, AL
Customer Service Specialist
October 2017 – Present
Responsibilities: Work with customers to troubleshoot problems they are having with their television or internet services; if problem cannot be resolved, I schedule a technician for a service call. I maintain and organize account information, log trouble calls and maintain account forms.
Metro PCS
Pascagoula, MS
Sales Representative
December 2016 – August 2017
Responsibilities: Open and closing the store; working with customers to find them the right phone and plan; troubleshoot any problems customers may have; maintain and organize accounts receivable and make deposits.
Burke’s Outlet
Pascagoula, MS
Supervisor
Responsibilities: Stocked the store; cashier
June 2015 – December 2016
EDUCATION:
High School Diploma
Gautier High School - 2013
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