Microsoft Office Management

HR

OBJECTIVE

Seeking a career with a reputable company that will utilize my years of experience in healthcare management and document mangement while challenging and developing my leadership and problem-solving skills

SKILLS

Self-directed, strong written and verbal communication skills, ability to coordinate and execute new projects, strong leadership and problem-solving skills.

Advanced knowledge of Microsoft Office, Excel, PowerPoint, Access, Outlook, Taleo PeopleSoft, ADP, Kronos

HOLLY RIDLEY

DOCUMENT IMAGING HEALTHCARE MANAGEMENT

EXPERIENCE

HEALTH CARE MANAGEMENT SUPERVISOR •AHS•05/2015 – CURRENT

Successful completion of Onboard startup by training and developing new hires, Compose and implement procedures for new and existing programs. Compose and maintain documentation and training material on current and new policies and procedures, Collect relevant statistical, and related data used in planning and decision making. Test new programs and give feedback for process and program improvement. Review and process electronic documents for local government. Organize and participate in virtual meetings and training, create and deliver daily reports to TennCare, Test and monitor new programs for technical issues

HR GENERALIST II • MACYS • 05/ 2015 – CURRENT (SEASONAL)

Screen candidates, interview candidates, provide job opportunities to potential candidates, negotiate and extend offers, attend job fairs to produce potential candidates, utilize Taleo, Kronos, and PeopleSoft to recruit candidates and manage pay, time and attendance

MEMBER OPS QA SUPERVISOR •AFFINION GROUP • 09/2008 – 05/ 2015

Review and process electronic documents for insurance agencies. Test new programs and give feedback for process and program improvement, compose procedures for new and existing programs, assist in talent acquisition for both exempt and non-exempt employees, produce monthly QA reports

MORTGAGE LOAN PROCESSOR •REGIONS BANK • 04/2006– 06/ 2008

Responsible for auditing mortgage loan documentations before being sent to underwriting for approval, communicating with loan officers via email, telephone and direct mail to request necessary documentation to process loan, communicate closely with loan officer regarding customer files

EDUCATION

BS APPLIED STUDIES HEALTH CARE MANAGEMENT • MTSU

GPA 3.6,Invitation to join the National Honor Society, and Gamma Beta Phi National Honor Society (Expected completion Spring 2019)

AA APPLIED STUDIES HEALTH CARE MANAGEMENT • VOLSTATE

(Expected completion Fall 2018)

DIPLOMA • MAY 1998 • HUNTERS LANE HIGH SCHOOL

VOLUNTEER EXPERIENCE OR LEADERSHIP

Volunteer as a team coordinator at Parkwood Baseball Community Club. Organize team meetings, manage and organize team functions (practices and gatherings). Organize yearly can food drive for Second Harvest Food Bank through current employer.

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