LEADING TECHNOLOGY PROJECTS TO SUPPORT CURRENT AND FUTURE BUSINESS STRATEGY
Operating between Business and Information Technology
Diligent Agile project manager offering a proven record of success leading all phases of diverse technology projects. Leading IT Systems deployment and IT Transformation Projects.
Strong understanding and experience in leading overall planning, project management, execution and control of projects for IS Corporate Technology initiatives, utilizing approved project management methodology, frameworks and tools.
Experience with IT Systems and Enterprise Solutions systems. Overseeing the addition of new products, services, or technology into a business's day-to-day operations.
Experience in planning change windows, deployment, cutover and ensuring warranty support plan are in place.
Expert in agile and waterfall project management methodologies. Known for the ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets. Ability to deliver high-quality Project Status Reports (PSR) and Monthly Status Reports (MSR).
Ensure Business Requirements are clearly understood by the cross-functional value stream, managing backlogs, validate functionality. Review and evaluate the deliverables, accept passed items for release in production.
Helping in building business process design documents. business requirements documents, creation or updating of functional design specification documents, updating application configuration documents, developing of testing criteria, system and user acceptance test scripts.
Capable of influencing business digital vision and next generation of capabilities. Able to partner with internal and external teams to build and evaluate Enterprise Applications, collaborating with business leaders and users to identify gaps and deployment of ongoing enhancements in Enterprise Systems across the Supply Chain Management & Inventory, Financials & Ledgers, Human Resource, eCommerce, eProcurement, Asset Management, PPM, and Costing
Over 12 years of diversified experience assisting with overall project management of several enhancements across different Systems modules within complex Enterprise Solutions initiatives. Experienced in implementing systems within shared service. Utilizing skills in identifying risk and building mitigation plans. Collaborating effectively with business leaders and internal/external stakeholders.
Ability to listen, share, communicate and collaborate on ideas that drive technological innovation. Can advise regarding on-time, on-budget delivery of solutions that drive business results.
IT Project Lifecycle
Custom Software Development
ERP, Cloud Solutions & RDBMS
Team Building & Mentoring
Costing & Budgeting
Client Relationship & Presentations
Systems Migration / Integration
Business Strategist & IT Planning
Improving PMO Processes
Testing, QA, Rollout & Support
Reporting & Measuring
Mentoring & Coaching
Project Management – Enjoying the diverse challenges, ability to partner with clients, work environments and schedules that come with delivering innovative projects, on-time and on-budget. The leading project facilitates culture change and governance events. Leading and managing change, project risk, and resource and ensure timely and accurate project status and revenue forecast reporting, with escalation management as needed, to resolve issues preventing success.
Business strategist – Plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.
Leadership – Experience working with business leaders, and technology teams to solve organization problem and ensuring delivering high-quality Enterprise Systems. Evaluating project progress, identifying problems, developing and implementing procedures and developing reports. Skilled leadership, analytical thinking, attention to details and problem-solving skills.
Enterprise Applications – SaaS, PaaS, SAP FSCM, SAP Hybris, SAP EPM, SAP Analytics, SAP Lumira & BW/4HANA, Cloud COTS SAP Ariba, Sage & SalesLogix, Oracle EBS, Oracle Cloud Fusion PPM, Oracle HCM, Oracle Hyperion, Oracle Travel Management, JD Edwards, IFS, MS Dynamics CRM/HRMS, ADP DP’s Travel and Expense Management, ADP Auto Dealer Solutions, ADP HCM Cloud and SmartPlant Solutions.
Tools & Frameworks – Advanced experience in MS Project, Visio, MS Office 2016, MS O365. Experience in Project Management Tools, Software, Principles, and Techniques: PRINCE2, PMBok, ITIL, Waterfall, Agile, SAFe, DevOps / DevSecOps, PMLC, SDLC, JIRA2/Agile PPM, HP PPM, HP ALM/HP QC, POINT PM, SCRUM Master Ceremonies and Sprints.
Communication – Experience with initiating, growing, and maintaining business and client relationships. leverage technical, business and financial acumen to communicate effectively with client and business executives and their respective teams. Build an environment that provides seamless communication between the business and Information Technology.
Change Management – Innovative, out-come oriented change management skills. Strong ability to lead change initiatives, systems and process improvement. Ability to identify and develop change strategies, establish culture change and monitor changes
Morgan Stanley Financial Services – Montréal, Québec Canada
PROJECT MANAGER, ENTERPRISE TECHNOLOGY RISK & OPERATIONAL READINESS – Contract, 2018 – Present
Contracted to lead Enterprise Technology and EISDLC systems migration across seven technology towers that supporting Morgan Stanley Global 3.7 Billion-dollar IT investment. Conducting business process analysis and identify key issues, gaps, and needs for effective improvement of global technology. Working with ETR, Risk Officers and Product Development teams to develop timelines for new products, and leading beta and pilot programs with early-stage products to determine market readiness. Leading interacting and communication with vendors, systems integrator and solution providers like (ATOS, Atlassian and outsource TCS). Established and effective metrics to measure vendors performance during activities, reporting findings and resource performance.
Developing project plans that will deliver on objectives as defined by the project sponsor, to determine stakeholder requirements and translate them into project deliverables and milestones. Leading development and delivery of all project documentation, project timelines, project status reporting, budget reports and variance analysis Fit/Gap, FDD’s, and DAF’s and ensure documents are maintained updated and in the document repository.
Aligning teams to work towards a common goal to enable Morgan Stanley to do business in a more global, complex, and dynamic environment across finance operations and complying with corporate procedures, controls, and financial markets. Facilitate timely status meetings, review and improvement of governance and controls, gap analysis, risk management, delivery events, mentoring and coaching of resources. Train executives, leaders, managers and teams on the new DevOps and Agile processes. Providing steering committee with high-quality PSR & MSR.
Oversee the projects related to Systems Migration, IT Transformation, Applications Development, Release Management Control, IT deployment and development processes. Overseeing the associated IT controls mapping required to support a fully functioning and well-controlled IT environment.
Ensuring that systems migration comply with SDLC compliance utilizing SharePoint, HP Application Lifecycle Manager, JIRA, DevOps, DevSecOps, Agile, and Scrum Sprints, Waterfall, SAFe, DeliveryTracker, Test Evidence Repository
Developing a detailed implementation plan of the Operational Readiness development, testing and execution in alignment with the Company Program.
Developing the metrics and measures to feed to overall project go-live readiness decision across seven towers. Establishing a list of measurable critical success factors for the Operational Readiness execution.
Work directly with the Morgan Stanley business units to facilitate IT risk assessment and risk management processes. Work with stakeholders to identify acceptable levels of residual risk.
Lead the implementation and monitoring of strategic and comprehensive enterprise and mobile applications, improve the security of the application and ensure appropriate resolution of issues and mitigation of risks.
Develop IT Risk Advisory Practices related to Deep-in-Defense (2LoD/3LoD) and improve the Software Deployment process.
Provide regular risk reporting to senior business leaders as part of a strategic enterprise risk management program. Coordinate risk management projects with resources from the IT organization, IT Partners, IT outsourcing and business unit teams. Following up on risk findings and action plans to ensure completion by key stakeholders.
Americana Group – UAE / USA
PROJECT MANAGER, ENTERPRISE APPLICATIONS – Contract, 2016 – 2018
Selected to lead complex Enterprise Applications Migration and deployment, Identify gaps in processes and Enterprise Application functionality across SAP, JDE, Oracle EBS, Oracle Cloud Fusion, HCM, and Benefits Systems, SAP Hybris, Cloud COTS Ariba and FSCM within FMCG, Food Business, Logistics and SCM across Americana Operations. Leading interacting and communication with vendors, systems integrator and solution providers like (SAP, Oracle, Microsoft, Accenture, KPMG, Tax Authorities, and POS Vendors). Established and effective metrics to measure vendors performance.
Manage Agile Program aligning teams to work towards a common goal. Performed strategic planning for the transition of over 1800 location activities from the outsourcing model to an internal governance program management model.
Supporting CEO and CIO in promoting Enterprise Applications and Solutions migration plans for (SAP for Manufacturing, Distribution, eCommerce, and Omni-Channel), (Oracle Cloud Fusion as core Solution within the operation), (JDE across the Manufacturing plants). Providing guidance and leadership on a breadth of strategic engagements within the global operations.
Facilitated timely status meetings, review and improvement of governance and controls during all project’s stages, defined ITIL runbook and process to identify gap analysis, risk management, delivery events, mentoring and coaching of resources.
Develop full-scale multiple deployment and systems migration project plans, defined each project tasks and resource requirements, tracked and controlled of program and projects plans to include identifying risk and issue and mitigation plans. Reported/presented program and projects progress to stakeholders, sponsors, and c-level. Managed and facilitated project and changes management events. Providing sponsors and steering committee with high-quality PSRs & MSRs.
Developed a successful plan for the implementation of multilingual Oracle Cloud Fusion PPM as core ERP/ Cloud Hybrid. Lead the planning and defined common applications configuration and functionality improvements for project financial management, provisioning of the IT Systems. Facilitated the transition to business and planning of the training sessions.
Partnered with KPMG for successful IT Transformation and delivery of ERP and POS system changes and modification to comply with the UAE and Saudi Arabia VAT initiatives.
Lead HRIS systems migration and end-to-end deployment of Oracle HCM, and integration with existing Lumesse Talent Management that 13 countries HR, Payroll, multicurrency, multilocation, Benefits and Taxation Regulations. Benefits support all types of enrollment processing: on demand, automatic, life event based and scheduled or an open enrollment. Applied complex rules about defining and extend the current enrollment process, and to apply default enrollment under specified circumstances. HCM and Talent Management delivered to provide highly complex plans that selectively target different segments of Americana global workforce across 13 countries.
Lead the implementation of Oracle Travel & Expense Management as part of the Oracle Financials applications.
Worked collaboratively with stakeholders in the development of 5-year technology plan and business enhancement roadmap. Developed a strategy of acquiring business intelligence from current business interactions.
Lead reporting enhancement and complex customizations functionality development and improvement, development and improvement of CIO Mobile Dashboard result delivery of an effective BI Dashboard that includes the EPBCS and FCCS - Oracle Hyperion & Services - EPM & PBCS Solutions project.
Lead the implementations of SAP Analytics Cloud, SAP Manager Dashboard SaaS Platform, HANA, Lumira BIP and BI Platform for Enterprise Mobility, BI and Live Office.
Hexagon – Intergraph – Calgary, Alberta Canada
PROGRAM MANAGER, ENTERPRISE & ENGINEERING APPLICATIONS, 2013 – 2016
Lead migration and development of SmartPlant, Plant Automation Enterprise-Engineering Applications and Services projects for (Construction, Engineering/EPC, Manufacturing, Marine & Shipbuilding, Mining & Metals, Oil & Gas) business sectors. Provided. overall leadership and oversight of all in-flight and planned solutions development projects within the Application, IoT and Enterprise Mobility portfolio. Providing sponsors and steering committee with high-quality PSRs & MSRs. Successful delivery of 24 Million-dollar of projects delivery to clients in Canada, US, Brazil, and Kuwait.
Facilitated timely status meetings, review, and improvement of PPM governance and controls, defined process to identify gap analysis, risk management, delivery events, identifying business opportunities, mentoring and coaching of resources.
Implemented DevOps and Agile/Scrum Framework/Methodology throughout the organization to improve communications between Engineering, Product Management, and Business to provide more transparency across the three departments; and to obtain business value with short turnarounds.
Managed a deployment of tablet and mobile solutions capabilities. Introduced the AWS, Fusion Cloud Solution, and mobile solutions that include effective Business Intelligence dashboard for better Materials Management / SCM / SD operations.
Managed clients in migration from outdated ERP and Engineering solutions to SmartPlant ERP and Document Management solutions, helped the client to integrate with their core ERP Systems like (Oracle, SAP, EPICOR) and Engineering Scheduling Primavera.
Managed projects to implement a new Capability Set of IT equipment resulting in the successful delivery of full integration into all SAP Inventory Module, Cloud COTS SAP Ariba, Materials Management, Inventory and Warehouse across Plant Management solutions within the Engineering, Manufacturing and Marine System and business. This helped in reducing costs, improved efficiencies, greater speed and scale, smarter products and services.
Developed strategic plans and principles to drive services innovation. Created new services to help clients with the adoption of the SmartPlant platform.
Lead the development of strategic plans principles, process across IoT, AI and Automation solutions.
Leading interacting and communication with vendors, systems integrator and solution providers like (Accenture, HPE, FLUOR, and large numbers of resource vendors). Established and effective metrics to measure vendors performance.
Hewlett-Packard – Calgary, Alberta Canada
PROGRAM MANAGER, APPLICATIONS DELIVERY, 2009 – 2013
Lead regional and international initiatives and engagements, leading internal/external global teams across multiple lines of business, geographic borders, and time zones. Leading activities with 50 Million-dollars of technology programs.
Achieved business and engagement goals by leading multiple ERP and security controls, with a heavy focus on Cloud Oracle, SAP and ADP including security vulnerability testing utilizing multiple GRC tools used for continuous controls monitoring and specializes in information technology (IT) risk assessments and control analysis, SOX testing; service organization control (SOC) engagements and technical application. Defined performance goals and reviews for team members.
Identify risks and escalate them through the appropriate channels and on an ongoing basis clearing blocker for the team to progress. Facilitated timely status meetings, review and improvement of projects governance and controls, gap analysis, risk management, delivery events, mentoring and coaching of resources. Providing stakeholders, sponsors, and the steering committee with high-quality PSRs & MSRs.
Led project on/off shore teams, internal and external stakeholders to achieve project defined milestones and deliverables.
Was responsible for ensuring the delivery and data migration. Overseeing the development activities of programs identified within the Talisman Energy operation for the Oracle ERP that include eProcurement, e-billing, eInvoicing across global Talisman operation and systems migration from existing in-house built solutions on SharePoint Platform. Conducted stakeholder Joint Application Design (JAD) interviews and facilitated meetings with project teams. Ensuring a clear Reporting strategy, establishing and managing complex projects over varying timescales.
Oversaw the end-to-end deployment of ERP/EBS and Cloud Solution of ADP HCM system within HPE operations, leading gathering, design, and delivery of ADP HCM, and migrating data from Ceridian HR/HRIS & Payroll System. Resulting in effectively managing labor costs, boosting productivity and simplify compliance by automating your timekeeping and attendance tracking. Helped in managing HPE talent management, benefits budget, monitoring billing discrepancies to help stop premium overages. Enabling features to accommodate different plan types and features that include Cloud-Based Document Storage, enable tools for billing, reporting, reconciliation. Enables HPE employees to easily report open enrolment and life-event changes that affect their benefits coverage.
Leading implementation of ADP Expense Management Solution as integrated solution, that helped several clients to automate and in making it quick, easy, and affordable their entire travel and expense management process – from booking travel to reimbursing employees.
Delivered highly-successful multimillion-dollar enterprise solution projects of Oracle Cloud/Fusion PPM, Financial Data Quality Management Enterprise, Cloud COTS SAP Ariba, SAP Materials Management, SAP Service Delivery, SAP Hybris. Clients are British American Tobacco& Imperial Tobacco; Philips Health Care; British Petroleum and Shell North America.
Leading interacting and communication with vendors and solution providers like (HPE Partners, Longview, SAP, ADP, Ceridian, Microsoft and resource vendors). Established and effective metrics to measure vendors performance.
Alberta Justice & Solicitor General – Edmonton, Alberta Canada
PRODUCT OWNER – Contract, 2009 – 2009
Partnered with Deloitte and Microsoft to lead the processes for delivery on-time and on-budget Court Case Management Solution (CCMS) and Prosecutor Information Systems Manager (PRISM) to meet expected business outcomes. Lead the deployment of the MS Dynamic CRM Cloud and Microsoft Azure as a highly secured platform for the CCMS & PRISM to serve Alberta court houses prosecutors and lawyers with highly secured authentication processes. Managed a budget of 7 Million-dollar and 18 team members. Leading interacting and communication with vendors and solution providers and systems integrators like (Deloitte, Microsoft, IBM and resource/contractors’ vendors). Established and effective metrics to measure vendors performance.
Facilitate timely status meetings, review and improvement of governance and controls, gap analysis, risk management, delivery events, mentoring and coaching of resources that helped in the launching of CCMS and PRISM program increments across Alberta Court Houses.
Defined and facilitated the development and definition of appropriate metrics for measuring success, defined the key success factors, training and knowledge transfer, motivational activities, quality assurance, analysis, analytics, and business process implementation to ensure ROI and organizational goals were realized.
Successfully delivered MS Dynamics CRM and CCMS portals and development of a solution for ETL & ESB integration with and data migration from existing Mainframe.
Identify risks and escalate them through the appropriate channels and on an ongoing basis clearing blocker for the team to progress.
Coordinated program documentation including technical specifications and changes, project controls, risks, and issues.
Worked directly with end-users to identify and define opportunities.
Provided a high quality and well-structured PSRs and MSRs to complex stakeholder’s structure.
Sumitomo Corporation – Japan / Canada
PROGRAM MANAGER, GLOBAL ENTERPRISE APPLICATIONS, 2004 – 2009
Promoted from Project Manager to lead Enterprise-wide Applications and Solutions Planning. Managed >$60 Million-dollar IT & Enterprise Applications budget, 18 direct reports. Helped in improving Enterprise Applications and capability, systems migration and continued the global rollout of the collaboration tools within the Steel and Automotive Manufacturing division. Deliver high-quality Project Status Reports and Monthly Program Status Reports.
Formulated the Enterprise Application operations vision and roadmap, guided by the corporate strategy. Developed and implemented corresponding operational, capital, and human resource plans across the automotive and steel manufacturing plants.
Facilitate timely status meetings, review and improvement of governance and controls, gap analysis, risk management, delivery events, mentoring and coaching of resources. Facilitated local and regional workshop across 7 countries.
Led project on/off shore teams, internal and external stakeholders to achieve project defined milestones and deliverables.
Partnered with the team to build a new IT PMO function from the ground up. Provided thought leadership to set the future vision and strategic direction of the PMO and project management team to help drive positive change and increase effectiveness.
Worked closely with Sumitomo Global Steel Structure Engineering and Manufacturing Operation for the deployment of >$25 Million-dollar ERP IFS Assemble-to-order solution that enabled global Assemble-to-order process automation. Lead the systems migration of mega and complex data structure from Data-General System to the IFS solution. Resulting in improving the Assemble-to-Order operation across 3 steel structure plants.
Worked closely with Engineering, Automotive manufacturing and on the deployment of >$18 Million-dollar SAP Auto Dealer/One-Dealer Solution within (Mitsubishi, Fuso, and Komatsu) operations. The solution helped the global Distribution operation and improvement of the Quality Control, and shipping and ocean carrier’s processes.
Improved modules of SAP Service Delivery, SCM, Inventory Management, Procurement, Material Management and Distribution capabilities for over a $1 billion global Sales. Helped to improve Inventory control, customer relation management, and marketing systems, and after sales and support systems.
Lead the deployment of Invensys Process Systems AIM*AT 3.1 real-time plant information management system.
CONTRACTS AND LEADERSHIP
KHAZNA INSURANCE COMPANY, UAE PROJECT MANAGER – Contract – 2003 – 2004
Partnered with Ernest & Young to lead the implementation of Oracle EBS ERP system and integration with Insurance solutions IIRIS E-CRM / E-Commerce customer relationship management that combines with a convenience of an E-commerce application with CRM application. Facilitate timely status meetings, review and improvement of governance and controls, gap analysis, risk management, delivery events, mentoring and coaching of resources. Key Achievements:
This web portal dramatically improves the ability of the insurance business to reach customers through the various channel of business
Helped in separating portals for BI, Customers, Brokers, Agents, Employees, Banks, Surveyors and Prospects, On-line policy issuance, facility to track Policies, Claims and Endorsements
HYUNDAI, Morocco & South Korea PROJECT MANAGER – Contract – 2002 – 2003
Appointed as Enterprise Management Consultant to oversee and improve the process of system migration, data quality and functionalities improvement of Kerridge Auto Dealer within the wide Business operation to handle the SCM, Sales and After Sales operations within North Africa. Facilitate local and global workshops, timely status meetings, review and improvement of governance and controls, gap analysis, risk management, delivery events, mentoring and coaching of resources
Modules implemented are CRM, SCM, HRIS, Ledgers, POS, BI & Analytics and Web connectivity across Hyundai automotive and heavy machinery dealerships within North and Central Africa.
RWE nPower International, UK for UAE Project PROJECT MANAGER – Contract – 2001 – 2002
Selected to lead data migration and deployment of Oracle ERP/BI within the Water & Electric Authority, helped in improving BI dashboards by leading the integrations for the data feed on ABB, Siemens and Logica ATS Control Panels from 3 power plants with >$56m investment. Collaborate with internal departments including finance & analysis, design, procurement, and QA. Lead technical discussions and technical sessions; supervise and control the implementation processes, team size 4 SMEs. Key Achievements:
Effective BI dashboards enabled accurate and easy managed BI Dashboards where it and helped in balancing the electric grid and reducing power outage within UAE cities.
Agile & Scrum Master; PRINCE2; PMI / PMBok; DevOps; DevSecOps; HPE Project & Portfolio Management; HP Agile Accelerator; HPE Application Lifecycle Management; Quality Management Systems; HP Quality Center
PRINCE2® Project Management Professional Practitioner
Degree in Business Analysis & Analytics - McMaster University
Bachelor of Arts - Business Management & Administration - University of the East
Bachelor of Computer Applied Science - Management Information Systems - University of Belgrade