Service Representative

CASSANDRA STUART

**** ***** ***** ****** ** Marietta Georgia 30060

Cell: 340-***-****

**********@*******.***

SUMMARY

Excellent communication and problem solving skills. Eight years of successful financial experience in

banking and finance experiencing in financial reporting and reconciling accounts and one year with tax reconciliation and collections. Outstanding productivity as a Drive Thru Teller, Senior Teller, Acting Teller Supervisor and Tax Registration Teller.

HIGHLIGHTS

Exceptional customer service Reliable

Bilingual in Creole Flexible

Strong work ethic Organized

Team player Excellent communication skills

ACCOMPLISHMENTS

The year 2015 I was nominated for the Best of Best as the Bank of Nova Scotia where I awarded and rewarded for the

great customer service that I presented to my customers not only that but I was also awarded for the profits that I was

able to contribute to that particular institution.

EXPERIENCE

THE BANK OF NOVA SCOTIA & THE BUREAUE OF INTERNAL REVENUE

St. Thomas, VI

Tax Registration Teller 11/2016 to Current

Processing daily cash, checks and credit card payments transactions.

Processing and registering remittance and non-remittance transactions.

Processing bank deposits

Balancing end of day reconciliations

Senior – Teller/ Teller Service Office Trainee 03/2012 to 11/2016

Maintain control over monetary shipments in excess of $1 million Responsible for change orders ranging from

$5,000 to $20,000 weekly. Maintain cash balance for six Automated Teller Machine (ATM), Reconcile nightly

deposit bags to business deposit accounts. Liaison between Personal Banking Officers and Personal Banking

Assistant Manage. Conduct Foreign Currency to United States Currency Exchange. Maintained multiple General Ledger accounts and oversee morning and evening cash exchange for bank tellers as well as train and instruct new bank tellers.

Drive Thru Teller 01/2010 to 03/2012

Responsible for cash/checking deposit.

Processed loan payments.

Reestablished inactivated accounts.

Maintained proper cash limits.

EDUCATION

Bachelors in Accounting 08/26/2013-05/29/2016

American InterContinental University

MBA: Finance

American InterContinental University 06/06/2016- Present

SKILLS

Balancing Automated Teller Machine, Foreign Exchange, End of day Reconciliation, clerical, Balancing General Ledger accounts, Converting etc.

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