Forklift Operator Customer Service

SUMMARY

SKILLS

EXPERIENCE

RANDOLPH LAWSON

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Self-motivated and dependable while achieving high performance with minimal supervision. Customer service focused, innovative, driven, and hardworking. Very productive, will go the distance to accomplish the task.

Time management skills

Results-oriented

Client-focused

Quick learner

03/2013 to 08/2018 Certified Forklift Operator

Best Buy Inc - Buford, GA

Used equipment such as loaders, hand trucks, forklifts and cranes in a safe and efficient manner.

Performed inventory cycle counts as needed.

Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate.

03/2011 to 02/2013 Certified Forklift Operator

Abacus Corporation - Buford, GA

Communicated with floor managers to determine merchandise placement.

Contacted customers prior to delivery to confirm and coordinate delivery times.

Loaded products weighing up to 450 pounds onto trailers for delivery. Unloaded cargo from truck with hand trucks and pallet jacks. 10/2006 to 01/2013 Delivery Driver

AAA Cooper Transportation - Suwanee, GA

Picked up and delivered cargo in a tractor-trailer using knowledge of roads, highways and interstates.

Operated motor vehicles in a safe and efficient manner. Evaluated customer needs and determined appropriate action, referring their questions to management when necessary.

Selected the most efficient routes in compliance with delivery instructions and fuel policy.

10/1999 to 12/2005 OTR Truck Driver

CRST Training Center - Cedar Rapids - Cedar Rapids, IA Picked up and delivered cargo in a tractor-trailer using knowledge of roads, highways and interstates.

Maintained accurate driving records to meet federal regulations and laws. Interacted with company dispatchers to alert them of any issues or delays. EDUCATION AND TRAINING

ACTIVITIES AND HONORS

Contacted the trucking manager with critical issues to ensure that they were effectively remedied.

Handled the loading and unloading of goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.

1980 High School Diploma: General Studies

Parker High School - Birmingham, AL, United States None

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