Harlingen, Tx *****
OBJECTIVE Looking to find a firm I can flourish in that is respected, revered, ethical and honors their commitment to the customer without reservation. They must have a friendly and collaborative workforce. The culture is committed, driven, focused and well directed by a unified management team. A firm where I can help obtain growth and profitability for the company by applying my operations, sales and management experience.
PROFESSIONAL ACHIEVEMENTS CLIENT RELATIONS / CUSTOMER SERVICE / OPERATIONS
Developed Client Relations program from scratch using KPI’s and Best Practices
Formed and trained project teams that were empowered to monitor and provide solutions for issues that were not anticipated.
Personal follow up and regular feedback meetings.
Achieved 100% on time delivery to Coors distributors.
Reduced operating cost by monitoring and identifying unusual patterns.
Formed a C-level call center to make cold calls and emails to top corporate. officers resulting in an average or 20 appointments in 5 different cities per day.
Created and trained sales teams in 4 different cities that were top producing for a continuous 14 months straight.
As president of a small company I moved revenue from 800k to 5M/year.
Was awarded Contractor of the year by FedEx.
Recognized for cost reduction and revenue records in 4 cities.
Was recognized and hired as a consultant for operations solutions.
SKILLS The ability to combine creative and logical skills at the same time.
Microsoft office, Salesforce, Insightly, AS 400.
Currently hold a Texas Commercial Driver’s license.
I am an expert at getting my hands dirty.
WORK HISTORY TRUCK MOVERS
JUNE 2107 - PRESENT
GOLD RUSH, PRECIOUS METAL AND DIAMOND SPECIALIST, DENVER, CO
March 2017 -June 2017
PLACE VALUE, BUSINESS DEVELOPMENT, DENVER, CO
August 2016-March 2017 Owner Passed Away
UNITED EQUIPMENT FUNDING, FLEET MMANAGER, HENDERSON, CO
April 2011-Feruary 2016 Resigned
COMMOTION / PARKING STRIPE ADVERTISING, VP CUSTOMER SEVICE, OPERATIONS
July 2009-January 2011 Owner Passed away
MASTER LEASE, CLIENT CARRIER RELATIONS, HENDERSON, CO
September 2006- June 2009 Resigned
C&D TRUCKING, PRESIDENT, COMMERCE CITY, CO
November 1993-August 2006 Liquidated the assets
UPS LOGISTICS / MOTOR CARGO, MANAGER, SALES, DENVER, CO/ COLORADO SPRINGS, CO TUCSON, AZ, KINGMAN, AZ, PHOENIX, AZ
November 1983-November 1993 Resigned
EDUCATION RED ROCKS COMMUNITY COLLEGE, LAKEWOOD, CO
General Business Marketing Studies, Welding
LAKEWOOD HIGH SCHOOL
General Studies, Diploma
REFERENCES R SCOTT PRICE
President, Place Value Business Reference
Owner, C&D Trucking, Business Reference
Superintendent, Swinerton Construction, Personal Reference