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Service Manager

Location:
Dubai, Dubai, United Arab Emirates
Salary:
AED 3000
Posted:
September 23, 2018

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Resume:

AMAR BAHADUR MALLA

Media city tecom

Dubai-UAE

Mobile No: +971-*********

http://www.facebook.com/malla thakuri

ac6469@r.postjobfree.com

CAREER OBJECTIVES:

Seeking for a challenging and progressive career using my inner strength, professional Skill and knowledge to achieve organizational as well as personal goals. STRENGTH:

Standard service skill, hard working, adaptable, and a good team player. Ability to make Decision and take ownership. Willingness to learn for the future growth. WORK EXPERIENCE:

February 2018 to present

Tryp by Wyndham, Barsha Heights Dubai UAE

Food and beverage service (captain)

September 2015 to January 2018

Atana Hotel, Tecom, Albarsha

Food and Beverage service (captain)

October 2012 - August 2015

Zaater w zeit (cravia Inc.LLC) Dubai UAE

F.O.H crew (waiter)

March 2007 – July 2012

Hotel encounter Nepal, Kathmandu, Nepal

Food & Beverage captain

May 2010 – September 2010

Hotel Annapurna Kathmandu Nepal

Banquet server

MAIN DUTIES & RESPONSIBILITIE

: To greet and welcome guest in a pleasant manner.

: Responsible for the breakfast, lunch & dinner operation according to the shift schedule.

: To display high degree of salesmanship, up-selling to help achieve daily sales targets.

: prepared especially different kinds of tea, coffee (with art) and other beverage with hotel Stander.

: interacting with guest, taking order and service food and beverage.

: assessing guest’s needs and preferences and make the recommendation

: Maintain the rules of personal hygiene and sanitation.

: Take regular inventory of all restaurant Food, Beverage, Equipment and lines.

: follow up on billing and checking procedures.

: Prepare and supervising the mise-es-place for the restaurant.

: achieving the daily operation goal with guest satisfaction.

: Train and supervise the staff as per manager’s instruction.

: Handling the guest complain

: Capable to work room dining, all day dining, lobby lounge, pool bar, dining restaurant EDUCATIONAL QUALIFICATION / CERTIFICATE

Ashirwad college, Kathmandu Nepal 2011

Passed the +2 level Examination in hotel management of higher Secondary Education board Nepal.

Global institute of hotel management and tourism Technical center 2012 completed a course and certificate in Food and Beverage Service/Bartender

(Advanced level)

Shree Devi Higher Secondary School 2007

Passed the S.L.C ( school leaving certificate) Examination in first division PROFESSIONAL QUALIFICATION & ACHIEVEMENTS

TRYP BY WYNDHAM Barsha heights Dubai UAE 2018

Completed and certified with flow training (UK base online hotel management training) Completed a training course of Fire and safety

Atana hotel Barsha Heights Dubai UAE 2016

Completed and certified with HACCP basic (Food Safety) Completed a course of SOP (Standard Operations producer) for F/B service. Completed a training course of Coffee Training at Atana Hotel in2017 Completed a training course of Fire and safety

interHotel waiter race, Al Barsha Tecom Dubai

Awarded a certificate (gold medal) of waiter race 2015 and 2016

Pillsbury consulting(cravia training center-UAE) 2013 Completed and certified at basic food hygiene course PERSONAL SKILLS

Excellent communication skills

Interpersonal skills

Standard service skills

Leadership skills

Food production skills

Knowledge of bartender

Knowledge of barista

Knowledge of micros operating system

LANGUAGE KNOWN

English

Nepali

Hindi

PERSONAL INFORMATION

Date of birth : 21 July 1988

Passport No. : 05841446

Nationality : Nepalese

Religion : Hindu

Gender : Male

Civil status : Single

DECLARATION

I hereby declare that the particular furnished above are true to the best of my knowledge and belief Amar Malla

Reference: To be furnished upon request



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