Human Resources
Resume:
SANDY WATSON, M.S.
**** **** ***** ****** • Chicago, IL 60643 • 773-***-**** • *************@*****.***
PROFILE
●Results oriented, enjoys facilitating multiple human resources projects, streamlining processes to ensure strategic vision and goals are met.
●Honed relationship-building skills and experience, ability to work well with teams and collaboratively with employers, and vendors.
●Skilled communicator seeking positive resolutions and providing quality, customer-driven human resources support, through active listening with a commitment to integrity.
EXPERIENCE
Independent College Bookstore Association (ICBA), Chicago, IL
June 2015-Present
Human Resource/Business Coordinator
Provide business units with training and development efforts that include talent management, employee relations, information systems, and human resources functions.
●Maintain applicant tracking system and metrics associated with recruiting.
●Manages recruiting life cycle to include requisition generation, interviews, offers, backgrounds, on-boarding, and orientation.
●Assist with updating job requirements and job descriptions for all positions, as needed.
●Represents company at job fairs and other recruiting events.
●Provide day-to-day performance management guidance to line management (i.e. coaching, counseling, and professional development)
●Provide feedback to leadership on performance management and participate in counseling investigations, and/or termination proceedings.
●Utilize TimeWorks to process bi-weekly payroll.
●Negotiate and manage contract and lease agreements.
●Develop training aids such as manuals and handbooks.
American Health Information Management Association (AHIMA), Chicago, IL
October 2011 – June 2015
Customer Operations Administrator
Promoted to Administrator, successfully maintained the integrity of the database, identifying deficiencies and errors with proven tested solutions.
●Managed credential verification of past and present Health Information Management personnel.
●Responsible for ongoing maintenance of the membership database, including updating member records as needed, tracking committee and event participation, awards and leadership roles
●Maintained the University of AHIMA and employee records via proprietary HRIS database.
●Crafted and implemented a procedure manual for daily office operations and cross training.
●Compiled and analyzed monthly statistical reports for budgeting and tracking purposes.
American Health Information Management Association (AHIMA), Chicago, IL
August 2007–October 2011
Credential Verification Specialist
Provide support to staff and members with credentialing and privileging activities for initial and re-appointment, assuring compliance to regulatory and accreditation standards.
●Assisted members with maintaining medical licensing and certification requirements.
●Processed employee requests for hospitals and other healthcare facilities.
●Provided compliance by auditing credential applications.
American Health Information Management Association (AHIMA), Chicago, IL
January 2001-August 2007
Meeting Registrar
Managed meeting registrations, confirmations, cancellations, and processed refunds.
●Established, organized and managed, files, documents, and records.
●Served as liaison for department and collaborated with internal departments on special projects.
EDUCATION
National Louis University, Chicago, IL
Master of Science, Management & Business
Concentration: Human Resources Management & Development
Chicago State University, Chicago, IL
Bachelor of Arts, Liberal Arts
CERTIFICATIONS
●Fundamentals of Successful Project Management, SkillPath Seminars
●Business Writing & Grammar Skills, SkillPath Seminars
●Managing Projects & Priorities, Rockhurst University Continuing Education Center
SKILLS
Windows XP, Vista, and 7
Time Works, Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook, Microsoft 365, QuickBooks
Databases: Emerald, iMIS, and Personify
LANGUAGE
Haitian Creole-Fluent
French-Basic
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