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Medical Assistant Customer Service

Location:
Chesapeake, VA
Posted:
September 19, 2018

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Resume:

Michelle Brooks

ac63x6@r.postjobfree.com 832-***-****

Objective

I'm seeking to obtain a position in a progressive company where my oriented skills can be utilized toward growth and advancement. I'm a Certified Sterile Processing Technician and was Lead SPD Tech in my previous position. Tasked with training new hires in SPD, I also aided in helping implement the steps and processes in the SPD into the Impress tracking system for our facility. I rearranged the Sterile Storage Area at my previous SPD to help locate sterile surgical sets with ease. I'm a recent graduate of a Medical Office Management with Billing and Coding Program and I also have a Medical Assistant Certificate.

Education

CERTIFICATE 2018 MEDITEC

Major: Medical Office Management with Billing and Coding

CERTIFICATE 2011 FORTIS INSTITUTE

Major: Sterile Processing Technician Program

CERTIFICATE 2003 POLYTECHNIC INSTITUTE

Major: Medical Assistant Program

DIPLOMA 1999 SAM HOUSTON HIGH SCHOOL

Major: Hospitality Services 2yr Internship

Skills & Abilities

Biological testing and monitoring

Clean, Disinfect, Assemble, Package and Sterilize surgical instruments and scopes

Pull pick sheets and case carts for surgical cases

Customer Service Skills

Data Entry

ICD 10-CM

HCPCS LEVEL II

CPT

MS Office

Operate general office equipment

Experience

SPD TECH II HARRIS HEALTH SYSTEM JAN 2012-MAR 2017

Perform proper disinfection/sterilization procedures

Biological testing and monitoring

Prepare surgical case carts

Instrumentation and Data Entry

TEAM MEMBER KFC FEB 2009-DEC2011

Drive thru Cashier

Prep side orders

Maintain cleanliness of Prep area, Dining area and Restrooms

ASSEMBLY LINE/COMPUTER PRE-TESTER COWORX STAFFING JULY 2007-NOV2007

Dusting and labeling of computers before packaging

Pre-Test computer hard drive for quality before shipping



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