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Spa manager

Location:
Pretoria, Gauteng, South Africa
Posted:
September 19, 2018

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Resume:

Mandisa Mbeazem

*** ********

Ross Road

Amanzimtoti

4126

074*******

ac63pk@r.postjobfree.com

OBJECTIVES,

I have been employed in the beauty industry for over 8 years in various roles and disciplines, most recently as a spa therapist and an assistant spa manager on Celebrity Cruises and Camelot international. I would like to use the shipboard experience as Spa Therapist in several world class luxury land based spas to grow and diversify within the beauty industry.

EXPERIENCE

Spa Therapist Millenium

November 2006 - july2007 Steiner Trans Ocean R.C.C.L

Spa Therapist Millenium

October 2007- August 2008 Steiner Trans Ocean R.C.C.L

Spa Manager Mercury

January 2009-September 2009 Steiner Trans Ocean R.C.C.L

Spa Therapist SOLTICE

June 2010- February 2011 Steiner Trans Ocean R.C.C.L

Spa Therapist Steiner Trans Ocean R.C.C.L

July 2011-Febuary 2012 Equinox

March 2013 .. Scottsburg Health & Beauty institute.

Position Head Therapist

Reason for leaving Relocating to Johannesburg

16 February 2015 to 01 August 2017 . Camelot international

Position Therapist/Manager on Duty

Reason for living Greater challenge and growth

01 September 2017 till date Aronia day spa

Position Spa and aesthetic therapist

RESPONSIBILITIES AS A SPA THERAPIST

Working in a team of 24-32 staff, helping with basic training,

Achieving target and goals set by manager

Helping with team responsibilities Included training staff, port cleaning and organization of embarkation day, guest satisfaction.

RESPONSIBILITIES AS ASSISTANT SPA MANAGER

Helping with the implementation and managing of the daily operation, guest service and experience aspects of all spa facilities,

Working with a team of 26 staff included helping the team with retail training, monitoring, setting goals and targets, making sure the spa is balanced on daily basis

Achieving targets and goals set by manager

Handling guest complaints as per compan policies, Celebrity Cruises and Camelot international.

EDUCATION,

2005 Durban Coastal Collage

Massage

Waxing

Facials

Manicure and pedicure

Make up

Business management

2006 Steiner Training Academy UK

Elemis phase 1&2 aromatherapy

Swedish massage, Deep Tissue Massage, Thai Poultice, Bamboo massage

Aroma spa Ocea Wrap, Aroma Hot Stone Massage,Frangipani Scalp massage

Exotic Lime & Ginger body scrub, Exotic Coconut Wrap, Elemis face and body

Treatment procedure, customer service focus, column management

Time management, Upgrading treatments, Client satisfaction

Retail

Silver spa software

Micros and smart systems

Spa Guru

ESP Software

2013

Lamelle Training

Product Training

Microdermabrasion

Peels

Coax Med

Micro needling

Face and body

Slimming treatments

Dermalogica training

Derm live

Age smart

Medi Bac

Ultra calming

Chroma white

Micro zones

Master retailer

Wildly creative

Exfoliations

Clear start

Consumer centric

Bio surface peel

Micro zone treatments

Body treatments

2015 ..THALGO TRAINING

Thalgo face and body

Advanced facials

Advanced slimming treaments

Thalgo peel

OPTIPHI TRAINING 2017

Anti aging facial

Indulgence facial

Skin rejuvenation peel

Lipohydroxy acid peel

ZO SKINHEALTH TRAINING 2017

Zo stimulator peel

Zo brightening peel

Zo invisa peel

DERMAPEN TRAINING 2018

Dermapen skin and hair treatment

ACHIEVEMENTS

Employee of the month

Onboard celebrity Cruises 2009

Dermalogica psp 2014

Bronze Status

Top Thalgo retail therapist 2015

Featured on SAA Sawubona magazine

INTERESTS

Fashion & beauty, music, movies, health studies, reading & outdoor activities

REFFERENCES

Aqua Spa Manager Nikki Chelin 076*******

Lalitha Piryalall

Scottbugh Health and Beauty Institute 081*******

27 July 2016

To whom it may concern

I am writing to you with regards to Mandy Nxumalo.

I have known Mandy onboard the celebrity solstice for three contracts, As Mandy's manager, I can sincerely recommend her as a huge asset to your company.

Steiner Transocean Ltd is the most well know company responsible for placing beauty therapist, massage therapist, fitness directors, hairs stylist and nail, technicians on board spa on over 136 Cruise ships world.

At all times Mandy is extremely well presented and takes pride in her appearance as she does with her client care and quality of treatments given to her guest .Mandy receives many good comments which only reflect her professionalism and her rapport she builds with her guest.

Working for Steiner has also lead Mandy to experience working with many different nationalities and to travel to various part of the world enabling her to gain much more knowledge and experience

Mandy is also very used to work under pressure and having to achieve cruise targets through both services and retail. Mandy only gives her clients the best information and home care they need.

Personally Mandy is a delight to be around, always very positive, enthusiastic and full of energy. Always with a drive to succeed a will to do well in everything she does

I can only honestly recommend to you with full confidence, that Mandy Nxumalo will benefit your company.

For any assistance please do not hesitate to contact me

Best regards

Nikki Chellin 076*******



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