Robert S. Gill

**** ******** ******

Longmont, CO. 80501-6719

Cell: 720-***-****

CenturyLink (Qwest Communications) 2001 – 2018

Denver, Colorado

Lead IT Systems Analyst:

I was a hands-on IT Analyst working in the business unit to support multiple work groups (call centers, finance, regulatory reporting, operations, sales and marketing) for reporting and multi-task-oriented on numerous projects.

• Utilized the Agile Methodology to organize business requirements, generate user stories and worked with scrum master to prioritize backlog. Working knowledge of JIRA and Remedy for issues tracking.

• Work with business users, product owners, development and other technical resources to review the requirements, define scope and split the requirements into manageable deliverables in the format of features, user stories, and sprints.

• Pulled and analyzed data and presented the data in a usable format to provide useful solutions-oriented information for key business decision makers. Knowledge of WebFOCUS, Tableau and Qlik for reporting and data visualization.

• Developed ETLs for consolidating and cleanse data from multiple sources (Oracle, DB2, SQLServer, SAS, FOCUS and Access) for loading into databases and reporting. Utilized WebFOCUS, Crystal, Python, SQL, Toad and LavaStorm.

• Interface with business users and stakeholders to elicit requirements using various techniques such as interviews, document analysis, requirement workshops, surveys, site visits, business process reviews, use cases, scenarios, fit-gap analysis, tasks, and workflow analysis. Utilized Balsamic for mockups, Visio for workflows and Word for documentation.

• Provides application and process subject matter expertise for business clients and technical resources on projects and operations.

• Performed analysis to identify/verify production application issues and to determine solutions for production application issues and manages project plans on large and complex projects.

• Implemented standard EDI Mapping standards across three procurement systems to increase flow thru from 32% to 87% for the 850, 855, 856 and 810 transaction sets.

• Participated as a core member of the implementation/support teams for the Oracle Applications, Peoplesoft, SAP, Microsoft/NAV, AMMS, Depot, Salesforce, Finance applications and Service Delivery applications.

•Conduct research on best practices and industry trends and grow an understanding of applications and interdependencies between systems, business processes, and data.

EM Solutions 1997 – 2001

Longmont, Colorado

Director of IT:

Managed the ongoing support of all computer and communications systems. Managed staff members and contactors in a manufacturing environment.

• Project and technical manager for the implementation of the Dataworks ERP system.

• Identify road-blocks, issues or challenges that arise during the project, and works with the project team to remediate and resolve those issues and challenges.

United Artists Theatre 1994 – 1997

Englewood, Colorado

Software Development Manager:

• Managed the development of the POS (Point of Sale) system utilized in the theaters.

• Designed a Property Management Systems utilized for the control of 450 properties owned or leased by the company.

• Project Manager for the implementation and support of EDI for vendor procurement.

SPM – Denver 1992 – 1994

Denver, Colorado

Operation Manager:

• Managed the daily operations of the purchasing, production control, inventory and information technology departments.

• Project manager for the implementation of the Data3/SIM400 ERP application.

Plastech Engineered Products, Inc. 1989 – 1991

St Clair Shores, Michigan

Operations Manager:

• Managed the daily operations of the purchasing, production control, inventory and information technology departments.

• Project manager for the implementation of the Titan/PMS MRP application.

ZYTEC, Inc. 1987 – 1989

Tacoma, Washington

MIS Manager:

• Managed the daily operations of the information technology department supporting the ASK/Manman MRP application.

• Functioned as the cost accountant for reporting margins on each product line.

Computer Sciences Corp. 1984 – 1986

Hill AFB, Utah and Edwards AFB, California

Logistics System Analyst:

Assisted in the design, development and implementation of an automated acquisition and inventory management system for government contractors to meet all requirements designated in Defense Acquisition Regulations and Federal Acquisition Regulations.

Untied States Air Force 1971 – 1981

Worldwide

Inventory Control Specialist:

Trained in all aspects of the Air Force logistics management systems and personnel management. Vietnam era veteran.

Education

Weber State University 1982 – 1985 (DNG)

Ogden, Utah Logistics Management

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