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Customer Service Office

Location:
Newark, New Jersey, 07106, United States
Salary:
$49000
Posted:
September 20, 2018

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Resume:

Cynthia S. Ross

*** ***** ****** *****

#*A

Newark, NJ 07106

973-***-****

ac636j@r.postjobfree.com

Professional

Experience:

Bioscrip, Morris Plains, NJ (2014-2018) Cash Application Specialist

Handled daily cash deposits and apply cash down to patient invoice levels.

Carried out reporting activities according to specific deadlines

Entered adjustments and write-offs to patient’s accounts

Performed account reconciliations

Researched and resolved payment discrepancies

Organized daily accounts

Researched and troubleshot difficult postings

Communicated with collectors, via phone, email, mail or personally

Assisted with month-end closing

Michael Page International (2014) Temp assignment to Richard Franco Agency Accounting Clerk

Voucher AP invoices for payment

Data entry of shipping documents

Assume check run process

Mail out checks to suppliers.

File copies of supplier’s checks and invoices

Package older finance documents for relocation

Post all checks, credits cards, wires, credits to customer accounts

Answered phones, distributed mail, filed, emailed, copied and faxed documentation for office and VP’s

General office clerical and assistance work

Maintained office supplies

ISO/HACCP/Kosher/HALAL Data Entry

Alfa Wassermann, West Caldwell, NJ – (2006-2013) Finance Co-ordinator

Voucher AP invoices for payment

Research invoice discrepancies with purchasing and receiving departments.

Open and distribute mail for Finance Department.

Assume check run process

Mail out checks to suppliers.

File copies of supplier’s checks and invoices.

Package older finance documents for relocation.

Collate and distribute monthly expense reports by Cost Center

Sort and mail/email AR invoices to customers

Answer AP & AR Phone Calls

Post all checks, credits cards, wires, credits to customer accounts

Update Bank and Daily Cash Spreadsheets and Cybersource (credit cards)

Monthly cash reconciliations for month end closing process

Pass thru leasing project (Secure documents, organize documentation and participate in monthly meetings to streamlined the way we handle the pass thru leasing service contracts)

Junk mail (Contact publications to have our companies name and former employees removed from junk mailing lists)

Act as relief Receptionist

Assist with Physical Inventory Prep

PSS –Physicians Sales and Service, Fairfield, NJ – (2005-2006) Accounts Receivable Specialist

Responsible for working on aging reports, collections and customer service.

Perform collections on a portfolio estimated at $350,000/month.

Conducted daily reviews of customer accounts to include, but not limited to, contacting accounts payable and/or bookkeepers at various locations regarding payments, skipped invoices and short pays.

Handled logging of customer notes and pertinent information as it applied to payments.

Cunningham Lindsey, Parsippany, NJ (2003–2005) Claims Assistant

Set up new property and casualty claims into Link claims system.

Assisted claims adjusters with reporting and appraisal correspondence to police stations, lawyers, ambulance/first aid squads, insurance companies and private citizens.

Answered phones, distributed mail, filed, emailed, copied and faxed documentation.

General office clerical and assistance work.

Coram Healthcare, Totowa, NJ (1996-2003) Senior Cash Application Specialist

Handled daily cash deposits and applied cash down to patient invoice levels.

Copied daily cash deposits, payments and denials to disperse to the collectors.

Entered adjustments and write-offs to patient’s accounts.

Organized daily accounts.

Researched and troubleshot difficult postings.

Possessed detailed knowledge of all reimbursement job functions, policies and procedures.

Pulled appropriate documentation from patient files for all generated claim forms.

Assumed additional collection responsibilities to meet departmental goals.

Acted as a resource to all other cash application representatives within the company.

Acted as Team Leader of cash application staff.

Presented yearly training classes to other employees.

Previous Employment:

Office manager, training consultant, billing clerk, receptionist, office clerical and various part time positions in retail and food service operations (1980-2001).

Office Skills:

Microsoft Excel Microsoft Outlook Microsoft Word JD Edwards MFG Pro ConTract Teladvange Phone Systems Cybersource, CPR+, Cisco Phone System

Salary Requirements: 48K

Education: Susquehanna University, Selinsgrove, PA (1980-1982)

Personal: Vocal and Performing Arts

Letters of reference submitted upon request.



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