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PHP, Web Developer, WordPress, DBA, PL/SQL

Santo Domingo, Santo Domingo Province, Dominican Republic
September 17, 2018

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uis Ramon Santos Custodio

C/Seis #**, Los Molinos Villa Duarte• Dominican Republic, Sto. Dgo.

• • 829-***-****829-***-****

Sub Manager Data Center with 5+ years of experience in managing and monitoring the server and services of the Bank and the administration of the data center infrastructure (Rack-mountable servers and device).

Areas of Expertise include:


Junior Software Developer

AS400 Operator

DBA Oracle

Control M Administrator


MS Exchange


PL/SQL Oracle



Bank BhdLeon • Dominican Republic, Santo Domingo • April-2015 – August-2018

Sub Manager Data Center

Help Coordinate all IT infrastructure in the company.

•Help negotiated new hardware and solutions with partners vendors and the legal department of the bank.

•Trained new IT staff for Technical support, helpdesk assistant, AS400 operator and monitor all the services and system of the bank.

•Manage, maintain and deploy the servers of the company.

•Maintain and monitoring the data center of the company.


•Lead the data center team to be proactive and able to work in different departments, both in monitoring and AS400 operators

•Lead the implementation of new app Spectrum that help monitor all the services and server of the bank.

•Implement the improvement of the critical route so that the branch system is available on time in the new day.

Bank BhdLeon • Dominican Republic, Santo Domingo • Jul-2013 – Abril-2015

Agent Call Center

In charge of providing users with information and support in relation to the bank's products or services. In addition, it is who is responsible for channeling complaints, claims and suggestions.

•Help clients with any information of products and services of the bank.

•Help clients with balance, history and transaction of their accounts.

•Sell new products to new and old clients.

•Offer information about advertise of the bank.


•Always meet the sales goal set by management.

•Help supervisor with administrative work.

•Always reach the standards of the quality department.

Fondo Micro • Dominican Republic, Santo Domingo • Feb-2004 – Dic-2006

Project Digitizer

Responsible for entering the computer system all transactions (income and expenses of Project). Issue and keep record of all documents that support these transactions.

•Enter the entry and exit transactions of products within the system.

•Issue invoices, referral guides and internal documents as record of transactions.

•Keep files of documents that support transactions made.

•Collaborate with the fulfillment of company projects


•Always had all the information on time and well organized.


Master Degree in High Management and Productivity

Universidad Acción Pro Educación y Cultura (UNAPEC) Dominican Republic, Sto. Dgo.

Bachelor’s Degree in System Engineering, Computer Engineering

Universidad Acción Pro Educación y Cultura (UNAPEC) Dominican Republic, Sto. Dgo.


High School Degree in Electronics Technician

Instituto Politécnico Pilar Constanzo (IPPC) Dominican Republic, Sto. Dgo.

Contact this candidate