Network Analyst / Technician

Professional Network Analyst with over 20 years’ experience; able to apply general policies to specific problems to produce answers that make sense. Many years’ experience with analyzing, testing, troubleshooting, and evaluating network systems, such as local area network (LAN), wide area network (WAN), VOIP, and intranet systems or various segments of a larger county-wide network system. Perform network maintenance to ensure networks operate correctly with minimal interruption. Bilingual English and Spanish.

Technical Skills

Operating Systems & Platforms

Microsoft Active Directory, Unix network profile, Linux, GPO, DNS, DFS, DOS, VPN, telnet, Putty, TCP/IP, IOS

Cisco Routers: 2500, 2600, 2821, 3600

Cisco Switches: 1900, 2900, 3500, 3750, 45XX, 50XX, 65XX

Juniper Switches: 4300

Protocols: RIP, IGRP, EIGRP, SNA, OSPF, BGP, QoS, IPX/SPX, HSRP, MPLS, TCP/IP, SIP, SNMP, PPP, FTP, Telnet, Putty, SMTP, NFS, NetBios, UDP, CLI, LDAP, NTP, DHCP, DNS, TFTP, BOOTP, HTTP, RTP,UDP, VTP

Monitoring and Management

SMS ticket system, Solar Winds, Fluke Analyzer, Fluke link runner, Emerson UPS software, Cisco Prime

Security Applications

Cisco ASA firewalls, Tatacs,

Professional Experience

Sr. Network Analyst 11/1997 – 02/2018

Orange County Government

Design and maintain infrastructure network installation using configuration procedures.

Upgrade and modify current network equipment specifications to all data communications, major nodes and circuits.

Maintain working knowledge of Cisco networking hardware, support and maintenance of the Enterprise VOIP and Data networks.

Monitor network availability and performance through troubleshooting, resolve outages and schedule vendors.

Used multi-meter to test cables cat5/6 and fiber connections for multi mode or single mode..

Exhibited excellent customer service by being attentive to user network outages to resolve them quickly and efficiently.

Handle wide variety daily SMS ticket calls to correct outages; repair or replace voice and data equipment as needed.

Implement and provide operational support for LAN, Wan, wireless network connectivity throughout.

Monitored and managed circuits and or major nodes using SolarWinds analizer.

Perform customer wiring, cross-connects, and cat-5 cable infrastructure. Fiber Optic support and troubleshoot.

Deploy UPS to IP phone sites using Cisco and Avaya IP phone topology using POE electronics.

Install or assist with the installation and configuration of network Cisco Switches and Routers.

Responsible for moves and service, equipment changes working with vendors and staff to complete task.

Modify existing network equipment for added functions through upgrades and or programing.