Medical Device Customer Care
Resume:
Kallamar Coe
Decatur, GA *****
***.*********@*****.***
SUMMARY OF QUALIFICATIONS
Dynamic and result-driven customer care professional with hand’s on experience in supporting sales strategies and
patient client health care needs; Energized team player and effective facilitator with well developed communication
skills to create memorable interactions between clients and personnel
EDUCATION AND CERTIFICATIONS
Cornerstone Christian Correspondence School
2017
Certified I radiator
Microsoft Word Microsoft Excel Microsoft PowerPoint eProgesa
PROFESSIONAL EXPERIENCE
American Red Cross Douglasville, Georgia
Manufacturing Tech Ii September 2017 – Present
Pulling/Packing blood orders,readying them for shipment to local hospitals
Keeps equipment operating by following operating instructions
Documents information by maintaining daily logs and equipment record books
Inspect Red Cells,Plasma, Liquid Plasma, and Frozen Plasma
Iradiant Red Blood Cells,and Liquid Plasma per order
Keep area clean at all times
Lab Technician Ii
Ricoh - Lawrenceville, GA
November 2014 to September 2017
JERRELL MARSHALL
Page 2
(M) 337-***-**** ************@*****.***
Safely operated automated equipment
• Troubleshoot equipment faults
Monitor and perform in process quality checks
Conduct Autonomous Maintenance and 5s duties
Applied MES, AS400, and Excel to report daily production
• Perform minor repairs and adjustments on equipment
Perform lot changes and cleaning per schedules and coordinate machinery
Perform lot changes and cleaning per schedules and coordinate machinery
Specimen Processing Technician
Childern's Group - Hartsville, SC
February 2012 to November 2014
Keeps equipment operating by following operating instructions
Documents information by maintaining daily logs and equipment record books
Processing samples shipment and receiving
Collected proper specimens based on type of test, patient age and condtion
Additional Information
Skills:
• Computer proficient in Windows, Word, Lotus Notes, XP and Medical Device Suite
Manufacturing Execution Systems Database
• Clean work environment
• FDA/GMP/PPE compliance
• Comply with all HSE guidelines
• Knowledge of ISO 9000, 9001, 13485 requirements
• Good oral and written communication
• Class II medical device industry
Contact this candidate