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Medical Device Customer Care

Location:
Atlanta, GA
Posted:
September 16, 2018

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Resume:

Kallamar Coe

Decatur, GA *****

ac62lu@r.postjobfree.com

770-***-****

SUMMARY OF QUALIFICATIONS

Dynamic and result-driven customer care professional with hand’s on experience in supporting sales strategies and

patient client health care needs; Energized team player and effective facilitator with well developed communication

skills to create memorable interactions between clients and personnel

EDUCATION AND CERTIFICATIONS

Cornerstone Christian Correspondence School

2017

Certified I radiator

Microsoft Word Microsoft Excel Microsoft PowerPoint eProgesa

PROFESSIONAL EXPERIENCE

American Red Cross Douglasville, Georgia

Manufacturing Tech Ii September 2017 – Present

Pulling/Packing blood orders,readying them for shipment to local hospitals

Keeps equipment operating by following operating instructions

Documents information by maintaining daily logs and equipment record books

Inspect Red Cells,Plasma, Liquid Plasma, and Frozen Plasma

Iradiant Red Blood Cells,and Liquid Plasma per order

Keep area clean at all times

Lab Technician Ii

Ricoh - Lawrenceville, GA

November 2014 to September 2017

JERRELL MARSHALL

Page 2

(M) 337-***-**** ac62lu@r.postjobfree.com

Safely operated automated equipment

• Troubleshoot equipment faults

Monitor and perform in process quality checks

Conduct Autonomous Maintenance and 5s duties

Applied MES, AS400, and Excel to report daily production

• Perform minor repairs and adjustments on equipment

Perform lot changes and cleaning per schedules and coordinate machinery

Perform lot changes and cleaning per schedules and coordinate machinery

Specimen Processing Technician

Childern's Group - Hartsville, SC

February 2012 to November 2014

Keeps equipment operating by following operating instructions

Documents information by maintaining daily logs and equipment record books

Processing samples shipment and receiving

Collected proper specimens based on type of test, patient age and condtion

Additional Information

Skills:

• Computer proficient in Windows, Word, Lotus Notes, XP and Medical Device Suite

Manufacturing Execution Systems Database

• Clean work environment

• FDA/GMP/PPE compliance

• Comply with all HSE guidelines

• Knowledge of ISO 9000, 9001, 13485 requirements

• Good oral and written communication

• Class II medical device industry



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