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Customer Service Representative

Location:
Quezon City, Philippines
Posted:
September 16, 2018

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Resume:

RACHEL ANN SANTOS-MONDONEDO

**-* *.*. *** Pilar Street, Guitnang Bayan 2, San mateo, Rizal

Email address: ac62is@r.postjobfree.com

Contact Number: 095*-***-****/(02)942-6892

OBJECTIVE

Excellent interpersonal skills and with the ability to work well with others

Ability to think quickly and successfully handled different clients

EDUCATION

May 2013 – October 2013 ASIA PACIFIC CAREGIVER AND HEALTHCARE TRAINING CENTER

Unit 501, 5th Floor Panorama Bldg. 1139 North Edsa, Quezon City

April 2006 – March 2009 SOUTHEAST ASIAN COLLEGE INCORPORATED

6N Ramirez Street, Eulogio Rodriguez Sr. Avenue, Manila

Bachelor of Science in Nursing

March 2004 – April 2006 FAR EASTERN UNIVERSITY

Nicanor Reyes Street, Sampaloc, Manila

Bachelor of Science in Nursing

June 2000 – March 2004 ST. MATTHEW COLLEGE

Miguel Cristi, Ampid, San Mateo, Rizal

High School Diploma

TRAININGS AND SEMINAR ATTENDED

January 13, 2014 ASIA PACIFIC CAREGIVER AND HEALTHCARE TRAINING CENTER

Unit 501, 5th Floor Panorama Bldg. 1139 North Edsa, Quezon City

Marlina S. Tan

October 17, 2013 NATIONAL CERTIFICATE II IN CAREGIVING

Technical Education and Skills Development Authority

Sec. Emmanuel Joel J. Villanueva

October 5, 2013 LIFE SUPPORT TRAINING INTERNATIONAL

Society of Emergency Medical Technicians and the Philippine Heart Association

Basic Life Support and Basic First Aid Provider

John Tasker-Lynch – Training Director

February 25 – 26, 2010 PHILIPPINE NATIONAL RED CROSS – BASIC LIFE SUPPORT

(Cardiopulmonary Resuscitation Training for Healthcare Provider)

RCDMC CP Garcia Avenue, UP Diliman, Quezon City

Mr. Christian V. Arevalo

February 22 – 24, 2010 PHILIPPINE NATIONAL RED CROSS – FIRST AID TRAINING

RCDMC CP Garcia Avenue, UP Diliman, Quezon City

MR. John Andrew S. Piang

WORK EXPERIENCE

October 16, 2017 – October 23, 2017 CLEANIFY ORDER TAKING AGENT

Online Job

November 26, 2013 – May 19, 2015 CONCENTRIX

Bldg. F UP Ayala Techno Hub, Quezon City

Customer Service Representative

Email Support for 3 months

Inbound and Outbound calls

Chat Support

Providing seller support and attending client meetings

August 1, 2013 – November 15, 2013 PROVINCIAL CAPITOL OF ANTIPOLO

Antipolo City Hall

Executive Staff

Encoding and Documentations

Receive solicitation and request

Attending seminars, programs and medical missions

Attending scheduled regular session

July 1, 2010 – June 30, 2013 MUNICIPALITY OF SAN MATEO

Office of the Councilor, San Mateo, Rizal

Executive Staff

Encoding and Documentations

Receive solicitation and request

Attending seminars, programs and medical missions

Attending scheduled regular session

PERSONAL INFORMATION

Birthdate : May 04, 1987

Birthplace : Holy Child Clinic, San Mateo, Rizal

Age : 30 years old

Skills : Computer literate, writing poems and stories, painting

REFERENCE

Ryan Christopher Parcon Assistant Manager for Operations

Bldg. F UP Ayala Techno Hub, Quezon City

John Paul Bautista Team Leader

Bldg. F UP Ayala Techno Hub, Quezon City

Jackilyn Malana Team Leader

Bldg. F UP Ayala Techno Hub, Quezon City

MONDONEDO, RACHEL ANN S.

Applicant



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