Customer Service Representative
Resume:
RACHEL ANN SANTOS-MONDONEDO
**-* *.*. *** Pilar Street, Guitnang Bayan 2, San mateo, Rizal
Email address: *************@*****.***
Contact Number: 095*-***-****/(02)942-6892
OBJECTIVE
Excellent interpersonal skills and with the ability to work well with others
Ability to think quickly and successfully handled different clients
EDUCATION
May 2013 – October 2013 ASIA PACIFIC CAREGIVER AND HEALTHCARE TRAINING CENTER
Unit 501, 5th Floor Panorama Bldg. 1139 North Edsa, Quezon City
April 2006 – March 2009 SOUTHEAST ASIAN COLLEGE INCORPORATED
6N Ramirez Street, Eulogio Rodriguez Sr. Avenue, Manila
Bachelor of Science in Nursing
March 2004 – April 2006 FAR EASTERN UNIVERSITY
Nicanor Reyes Street, Sampaloc, Manila
Bachelor of Science in Nursing
June 2000 – March 2004 ST. MATTHEW COLLEGE
Miguel Cristi, Ampid, San Mateo, Rizal
High School Diploma
TRAININGS AND SEMINAR ATTENDED
January 13, 2014 ASIA PACIFIC CAREGIVER AND HEALTHCARE TRAINING CENTER
Unit 501, 5th Floor Panorama Bldg. 1139 North Edsa, Quezon City
Marlina S. Tan
October 17, 2013 NATIONAL CERTIFICATE II IN CAREGIVING
Technical Education and Skills Development Authority
Sec. Emmanuel Joel J. Villanueva
October 5, 2013 LIFE SUPPORT TRAINING INTERNATIONAL
Society of Emergency Medical Technicians and the Philippine Heart Association
Basic Life Support and Basic First Aid Provider
John Tasker-Lynch – Training Director
February 25 – 26, 2010 PHILIPPINE NATIONAL RED CROSS – BASIC LIFE SUPPORT
(Cardiopulmonary Resuscitation Training for Healthcare Provider)
RCDMC CP Garcia Avenue, UP Diliman, Quezon City
Mr. Christian V. Arevalo
February 22 – 24, 2010 PHILIPPINE NATIONAL RED CROSS – FIRST AID TRAINING
RCDMC CP Garcia Avenue, UP Diliman, Quezon City
MR. John Andrew S. Piang
WORK EXPERIENCE
October 16, 2017 – October 23, 2017 CLEANIFY ORDER TAKING AGENT
Online Job
November 26, 2013 – May 19, 2015 CONCENTRIX
Bldg. F UP Ayala Techno Hub, Quezon City
Customer Service Representative
Email Support for 3 months
Inbound and Outbound calls
Chat Support
Providing seller support and attending client meetings
August 1, 2013 – November 15, 2013 PROVINCIAL CAPITOL OF ANTIPOLO
Antipolo City Hall
Executive Staff
Encoding and Documentations
Receive solicitation and request
Attending seminars, programs and medical missions
Attending scheduled regular session
July 1, 2010 – June 30, 2013 MUNICIPALITY OF SAN MATEO
Office of the Councilor, San Mateo, Rizal
Executive Staff
Encoding and Documentations
Receive solicitation and request
Attending seminars, programs and medical missions
Attending scheduled regular session
PERSONAL INFORMATION
Birthdate : May 04, 1987
Birthplace : Holy Child Clinic, San Mateo, Rizal
Age : 30 years old
Skills : Computer literate, writing poems and stories, painting
REFERENCE
Ryan Christopher Parcon Assistant Manager for Operations
Bldg. F UP Ayala Techno Hub, Quezon City
John Paul Bautista Team Leader
Bldg. F UP Ayala Techno Hub, Quezon City
Jackilyn Malana Team Leader
Bldg. F UP Ayala Techno Hub, Quezon City
MONDONEDO, RACHEL ANN S.
Applicant
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