Ritu Thapar 714-***-**** ac62ir@r.postjobfree.com

**-** **** ***, **** Park NY 11374

Professional Summary

● 13 years of experience working as a healthcare professional

● Particularly skilled in the delivery of business analysis, clinical applications support, quality assurance, and customer service

● Strengths include high level of professionalism, strong analytical and critical thinking skills

● Proficient in understanding business needs and defining requirements for applications

● Ability to work along and in teams, and multitasking in fast-paced environments

● Posses strong written and verbal skills

Education/ Training/Certification

Master of Science in Healthcare Informatics, Grand Canyon University, Phoenix Bachelor of Science in Healthcare Administration/Management, University of Phoenix IT Business Analyst Training, Learnslate

Psychiatric Technician and pre-nursing studies, Cypress College, California Technical Skills:

Microsoft Office Suite, MS Visio, Electronic Health Records (EHR) Information Systems such as Inpatient EHR system-paragon, Krons, Oracle Remote Data Capture (RDC), iMediata, E-clinical, and Med Stream, EKG

Experience:

Western Medical Center of Anaheim, A ctivity Coordinator ( Behavioral Health Unit) December 2006 – April 2016

● Able to navigate paragon system applications such as Clinic Doc, Clinical Assessment, Medication Administration, Pharmacy, Patient Profile, Payroll, and Care Plans

● Experienced in documenting patient’s functional level, problems, needs, and interests using Clinical documentation application in paragon system

● Documented vital signs, intake & output using Clinical Assessment application in paragon system.

● Experienced using patient profile application in paragon system to document patient’s demographic, longitudinal and care assignment information upon admission.

● Developed patients’ monthly activities schedule using google application

● Documented and maintained medical supplies inventory using MS excel tool

● Assist with escorting patients to and from activities using care plans

● Facilitates recreational group meetings

● Maintained a cooperative relationship among health care teams and management by communicating information, and timely responding to request

● Delivered competent patients’ observation and monitoring services for assigned patients in the Intensive Care Unit (ICU), Emergency Room (ER), Geriatric unit and Medical Surge units

● Ten years of experience working in a mental health setting. Worked as a MHW which involved in providing direct and indirect care and supervision of the clients Advanced Research Center Inc, F loor Manager/Lead

May 2016 - Oct 2016 (Temp)

● Focused on reviewing the protocols, study data by chart review, and assuring quality control

● Implemented data collection procedures and verifying project data to ensure timely delivery of accurate results

● Resolved queries on iMedidata, Oracle Remote Data Capture (RDC)

● Allocated necessary resources for each clinical trial

● Experienced in data collection by complete understanding of the protocol, making source documentation, protocol compliance, timely EDC entry, and clinical monitoring adverse event and serious adverse event reporting

● Responsible for daily activities involving manage employees on the floor, responsible for assigning task to employees, ensuring completion of the charts, scheduling patients,answering calls, responding to emails, photocopying, faxing, filing, scanning documents, prepare study-related documents and report of trials progress, overseeing recruiting team. Participated in daily meetings and conference calls

● Experienced in gathering data, analysis, research and presenting useful information to management team

● Responsible for patient check-in/check-out and assisted with informed consents process

● Responsible for importing and exporting images (Xrays and MRIs)

● Prepared treatment rooms, patients charts, inventory for study and office supplies

● Supported clinical staff and management daily

● Prepared budgets projects to track financial metrics such as supplies expenses, lunch money for patients, transportation, etc

Western Medical Center of Anaheim, A dministrative Assistant, Behavioral Health Unit - Anaheim

December 2006-2010

● Experienced using Kronos system to track time, attendance, and activity of employees to control costs and increase productivity.

● Coordinated the daily operation of the payroll system for a 200 employee Behavioral Health Unit; reviewed all additions, deletions and changes in the payroll database for accuracy using Kronos.

● Collected data for all Behavioral Health units and entered data into the payroll system; processed, calculated and posted a variety of payroll actions such as PTO/sick hours, overtime hours.

● Collected and distributed all Behavioral Health Department mail, maintained and distributed department policy and procedure manuals

● Assisted with maintaining files on employees such as renewals on required licenses and certifications using Excel

● Reviewed labor hours, overtime and productivity and reported discrepancies to the Director.

● Experienced using Microsoft Word to create Memos for employees

● Prepared budgets and track financial metrics such as revenue, expense, etc. Additional experience:

Western Medical Center of Anaheim, M edical Coordinator- (HIM department) - A naheim December 2006 – 2010

● Pulled medical records as needed for special audits, peer review, and refill requests

● Transferred old paper-based records to EMR system

● Placed out guide when medical records were pulled from the HIM Department

● Ensured the delivery of phone messages to various departments and answered all incoming and outgoing calls to the HIM Department

● Process requests for records from internal and external sources

● Made copies of various forms/charts when required or requested

● Ensured accuracy and completeness of all protected health information (medical records) processed

● Analyzed medical records for documentation deficiencies, collect and complete birth certificate information when required

● Ensured physicians completing medical records and compile complete with medical records

● Reviewed and ensure all state, federal, and Joint Commission rules and regulations are followed

● Ensured the security and confidentiality is maintained of medical records

● Responsible to process patient hospital discharge documents

● Responsible to release information to person and agencies according to HIPAA regulation

● Attends meeting and training session as required Certifications & Awards:

● Medidata Rave Certified Clinical Research Coordinator

● C-SSRS

● CDR-Rater

References:

Available Upon Request

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