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Customer Service Medical

Corpus Christi, Texas, United States
$ 80,000 - $90,000 with performance based Bonus
September 15, 2018

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Charles Pendlyshok

Application – Director of Laboratory

Corpus Christi, Texas 78418 Email: Tele 361-***-****


MBA, Health Economics, Widener University, Chester, Pennsylvania.

MA, Biology, Incarnate Word University, San Antonio, Texas.

BS, Biology, Widener University, Chester, Pennsylvania.

MT (ASCP), Registered Medical Technology, American Society of Clinical Pathologists.

OSHA 10 and 30, Del Mar College, Corpus Christi, Texas.


Health System Manager, Humana Government Business, Southwest Region, 2008 to 2014

Administer, coordinate, manage and develop healthcare delivery responsible system 25,000 active duty, dependents and retirees. Negotiate provider contracting, referral management, access standards, and coordination of care.

Beneficiary and provider education and instruction related to system operations, validation of enrollment options, continuity of care, referral management, and claims adjudication.

Development, implementation, education, and coordination of Emergency Management Protocols for beneficiaries and agencies within our area of responsibility to include coordination with Military, Government, State, and local disaster response organizations to include Nueces County Office of Emergency Management.

Business Development, Medical Diagnostics Laboratory, Hamilton, New Jersey, 2006-2008

Provider claims submission and reimbursement

Market Analysis and Physician Practice penetration

International consumable product development, contracting, and manufacturing

Director of Clinical Services, Community Health Systems, Salem, New Jersey, 2002-2006

Multiple Hospital Departmental Accreditation and Licensure – JCAHO, CMS, CAP, NJ DOH

Clinical and Anatomic Pathology

Point of Care Testing

Radiology, Ultrasound, Echocardiology, and CT

Respiratory Therapy

Polysomography and Sleep Studies

Cardiac and Pulmonary Rehabilitation

Multiple Outpatient Clinic Operations

Administrator Emergency Department and Laboratory Operations Director, Atlanticare Health System, Atlantic City, New Jersey, 1990-1997

U.S. Army Officer, Medical Service Corps, United States Army, 1969 to 1989.

Company Commander, 325 Med Bn, 101st ABN Div (ASLT), Fort Campbell, Kentucky

Laboratory Science Officer, Walter Reed Army Medical Center, Washington, DC

Asst. Professor of Military Science, University of Pennsylvania, Philadelphia

Senior Instructor, Laboratory Science Division, Academy of Health Sciences, Fort Sam Houston, Texas

Asst. Administrator, Combined Base Hospital, Fort Dix – McGuire AFB


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